Voice Systems and Accessories - Small Business

I wanted to make sure all the staff in the office use budget service whenever they make oversea call. Is it possible for me to configure a button so that they could call the oversea number using the budget service just by pressing one button?Example,...

HELLO,I HAVE A PROBLEM IN THE ATA SPA 112 ABOUT SIMLUTANEOUS CALLS. The ata has 2 lines,when a call falls in  line 1, the call on line 2 falls at the same time...and when I'm on line 1 and I recevive a call on line 2 the call in line 1 becomes mute a...

Is it possible to initiates a new call to a specified number on SPA502G via http:// request ?I found that in this documnet http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_1_2/english/programming/guide/xsi712uri.html#wp1052447 th...

Hi to all,I have one UC320W device on a customer, they have three FXO lines connected on the device. They want to connect one line more to call anly mobiles phones...They to call anywhere are using the 0 digit and the UC320W assigns a FXO line to thi...

                   I have a customer who's UC320 is configured as a key system.  They are unable dial *98 to retrieve their voicemail from the phone company hosted voicemail (why they don't use the UC's internal voicemail I don't know).   They are us...

Hi,I have a UC540 installed with 12 spa509g handsets.The customer wants to know if dual ringing can be turned off on the SPa509g handsets.The customer wants to give the caller a busy signal or voicemail when there is a second caller.Kind RegardsRay

I took a brand-new, unconfigured SPA112 out of the box, plugged it into DHCP-enabled network, noted it was running v1.0.1 firmware and attempted a firmware upgrade to 1.2.1 via the web management utility.After reporting a successful upgrade there was...

I know it's 24 mailboxes, but we have a client who has 15 users, but only 3 or 4 are ever in the office. How do you setup the other users so they have an extension and it just goes to VM? In other words, they're not going to hang 15 phones out there ...

Hello,   I've got a strange behavior on the UC320 system where the phones get an IP address from the VOICE side DHCP server OK, but the phones reside in the data VLAN id.This behavior occurs when the phones are directly connected to the UC320, or my ...

Hi,I have an issue where the UC320W config utility is not accessible in IE9 but it works fine on the same PC on Google Chrome or Safari. I get a HTTP 404 Not Found error on IE9.UC320W is running a static IP.Any ideas?Trent

After TS for hrs, we discovered that basically the LDAP (optional) configuration fails for no good reason, since we finally gave up with UPM and configured CUCM for LDAP, and it worked like a champ.           

Hi:I am configuring a system for a small office with 504g and uc320, on 504g, I press the vmail button, enter the option for recording message for different senarios, like " out of office", " I am busy", ...." greetings",  now the question is how I a...

I have a Cisco 521 that is connected to a UC520 system.When the phone boots, it says initializing network, and successfully gets an IP via DHCP, but then phone just shows an X on the screen.Can anyone please help me troubleshoot this means?Thanks!

Hi Everone,Has anyone tested a Plantronics headset with the new SPA504G ??? if so which one works or does anyone know of a compatable headset with these new SPA5XX IP Phones.Many ThanksJ

I wanted to share an issue I ran into, that took me a while to figure out.  Too sumarize, I had no issues installing and accessing all VMs for CUCM, UC, and CUPs as you normally would.  I had them configured with a 7 character application pw, which i...