Voice Systems and Accessories - Small Business

So here's the scenario: Customer UC520 working fine for some time, AA working just fine as planned on business schedules, etc...Client becomes victim of Toll Fraud, contacts us to review the configuration for propoer protection.Unit running 8.0 Softw...

Hello,I have recently bought a pair of SPA 941 voip phones and I'm having difficulty upgrading the firmware.I downloaded the file 5.1.8 win 32 firmware but when I try to open it in windows XP nothing happens. I've waited for a while to see if its a b...

Greetings all,We've set up our UC 560 to output BACD records to our TFTP server. When we first begin receiving records, they are output every hour, and reflect what occured 2 hours previous. So, for example, the 560 will output information during 17:...

Greetings,I have a problem to associate the Spa 942 IP phone to the CME router (2811).It registers well to the CME but it seems this make the router rebooting systematically.What could be the problem? Is it linked to the Memory? The flash is 1-GB.

Hi all,I have multiple SPA525G2 devices deployed, some with the attendant console attached. I am running in SIP mode w/Asterisk, SW 7.4.9c. For physical extensions w/BLF I use the following function:fnc=blf+sd+cp;sub=9000@<proxy>;nme=9000In this case...

Hello,This should be easy to determine, but I seem to find conflicting info. on the Internet.Does SIP use TCP 5060 or UDP 5060?Thanks

hi all, got BACD stats collection working fine using tftp, getting reports and so on, but have a requirement for some additional numbers. Specifically, the customer wants TSF, so percentage of calls answered within X seconds. While there's the option...

I have a client that is reporting an intermittently slow response from CUE. For example, a user will press the message key and wait approximately 10 seconds before getting any prompts from the voicemail. Any ideas?

Hi,http://172.26.0.102/admin/upgrade?http://<MI_IP_SERVER>/firmware/SPA1xx_1.1.0_011.binNot Found (404)File not found.doesn work. I have try with and without /admin/. In the apache logs there is not a log. This Not Found comes from the spa.This is ve...

Hi All,My client has the SCC Server in place and would like to do integration with there newly purchased Sage CRM system. Understanding from the previous posts that there is only one TAPI session at a time - How would one physically disable the TAPI ...

If I plug an unmanaged switch into the UC500, 1 phone and a laptop both work when plugged directly into the switch.  When I plug a 2nd phone into the switch, the 2nd phone returns a busy signal when you dial it or when you from it.Can anyone explain ...