Voice Systems and Accessories - Small Business

Good morningI was hoping for some assistance on a possible QOS issue I'm having with a customer system.SPECS: UC320 latest release firmwareSWITCH SF302-08P  SPA504g setsThe 320 is connected to one of the gigabit uplink ports on the SF302-08P switch. ...

I am reaching out to confirm my understanding of the SIP trunk configuration and total trunk counts on the UC320w.If I understand correctly each SIP "Account" can have up to 8 SIP "Trunks" (speak paths) and the UC320 can be programmed to handled 4 SI...

We have a UC320 with 8 VOIP lines and 2 analogue. It's set to dial out on the SIP trunk first. We want to change the number thats displayed when dialling out via IP - but we can't change it.If I change the 'Account ID' setting, then it doesn't connec...

Just noticed that all of my 525G2's are showing the date as one day ahead.  So it's showing today as 02/08 when in reality it is 02/07.  I've checked the system time via the Config Page of the 320W and it shows the correct system time.  Does the 525G...

Hello, everybody!I'm trying to set up BMP background picture. I read the instructions and set all prerequisites. I put my picture on http server and I suppose it satisfies all requirements. Here it is http://nikriaz.narod2.ru/praktika.bmpHowever noth...

I have a UC560 and plan to use ISDN PRI over T1. My question is from the DMARC to the UC500 PRI interface is it required to use a RJ48 patch cable or can a RJ45 Cat5e cable be used instead. The end result I want to do it right.Thank you

Hi,I live in Vancouver Canada and just bought the SPA3102. It is the VOIP part, I haven't even hook up the PSTN. The ATA works fine when calling to/from landline. However, no matter how I treat the Echo settings or related settings, I have big and ob...

Hello;Have a UC320W with 3 SIP accounts setup. All lines work fine. We have SPA525G2's. I have setup outbound trunks as:Dial 8 for SIP account #1 Dial 9 for SIP account #2How do I setup to dial out from SIP account #3 ?ThanksBurak

How can I change the settings for the time allocated on the voicemail boxes?  I'd like to increase some to 2 hours.

We have a Sonicwall TZ170 that we are using as our firewall and we are using the global vpn client with it for our remote user. Our UC520 is a node on the Sonicwall Lan and our remote users can ping the uc520 tftp server at 10.1.1.1 but their ip comm...

Hi,We have Smart Call Connector installed and it is working.  However, sometimes it shows a message 'database serrver is down' and all the contacts dissapear?  This only happens for a few seconds and then contacts appear again.  We are using SCC vers...

Hi everyone,I have a UC560 that sits behind a watchguard firewall (wasn't installed by us) and its connected to it using the gigabitethernet port (not the WAN). Customer now decided that they want a teleworker, so we suggested a SPA525G2 and use an S...