Voice Systems and Accessories - Small Business

Hi everyone,I've an UC560 with 4 FXS ports built-in.In 2 of the 4 ports of the UC, I've configured 2 stcapp phones.After  some time of use, these 2 ports became unavailable, so I've to make the  command "shut" and "no shut" to return to life these 2 ...

Today we are removing the 2.2.0 from the Cloud and CCO due to several bugs found in this image.   If you are currently running 2.2.0 and are not experiencing any of these problems, there is no need to downgrade the firmware.  The engineering team has...

WHAT:Today we are announcing the General Availability of the Cisco UC320W 2.2.0 firmware feature release.  Features and bug fixes are described in the 2.2.0 release notes found here.WHEN:The 2.2.0 firmware version is available via the Cloud today.   ...

I am working with a customer that is using the Cisco Smart CallConnector Advanced Client (version 2.01.012).  Everything works like it should; except that when users have their presence status synced with their Outlook calendar that status does not u...

I'm very disappointed in UC300 series because Cisco seems to forget some basic features.Long wait for firmware release 2.2 and big frustation because it doesn't fix some important things I would remind you that still don't make automatic outbound cal...

I am trying to understand the Simple Cisco Unified CallConnector Personal addition application on UC540. Is a licesne required?

I started a new position that has me working from home using a VOIP linke through the SPA 2102 phone adapter. I cannot seem to get it connected to my E4200 router. I don't think either can see the other. Can someone familiar with this help me?

Hi All,Which management software can be used to remotely manage SPA-8800We need the software to provision and monitor SPA-8800 devices

Hi again,same setup as previously; ALG on in router, RTSP disabled, RPT and SIP ports forwarded to SPA-9000.Line 1 has one DID, a specific call rule, contact list refers to AutoAttendant, works perfectly for 4 phones, inbound and outbound.Line 2 rout...

Problem just popped up 2 days ago. One by one our FXO ports are becoming stuck "in-use" when no one is on a line and no calls are coming in. Any help would be appreciated

Just thought i'd post another issue when using SIP trunking and the UC320.  We are using Cbeyond as our provider, if I assign a DID to the voicemail pilot, the system is unable to hear the DTMF tones.  Worked with Dustin and figured out we can work a...

Team,I have a customer who has a uc520 in stalled, In the past when a call came in it would beep in their ear and was quite distracting. In the latest release of CCA, they included the option to not beep in the ear and just flash the lights on the ph...

I have a working UC520 with a few issues which I am trying to sort out. I need to implement phones in a separate room/building (local to this site, just different switch) plus later in this project, at a user's home.Broadly it works fine with IP phon...

Hi all,I have an issue with a UC520 cutting off voicemail recording after approximately 10 seconds when using SIP trunk for the incomming call.We are using the latest software pack (8.2.0) but the issue existed before that. (Was waiting for the updat...

Dear Everyone,I need help to troubleshoot logout from hunt group.  One of my users keep logout from hunt group for unknown reason.  Is there a way to prevent user logout from hunt group and join the extension back to hunt group.Please help.Regards,Lu...