Voice Systems and Accessories - Small Business

Just thought i'd post another issue when using SIP trunking and the UC320.  We are using Cbeyond as our provider, if I assign a DID to the voicemail pilot, the system is unable to hear the DTMF tones.  Worked with Dustin and figured out we can work a...

Team,I have a customer who has a uc520 in stalled, In the past when a call came in it would beep in their ear and was quite distracting. In the latest release of CCA, they included the option to not beep in the ear and just flash the lights on the ph...

I have a working UC520 with a few issues which I am trying to sort out. I need to implement phones in a separate room/building (local to this site, just different switch) plus later in this project, at a user's home.Broadly it works fine with IP phon...

Hi all,I have an issue with a UC520 cutting off voicemail recording after approximately 10 seconds when using SIP trunk for the incomming call.We are using the latest software pack (8.2.0) but the issue existed before that. (Was waiting for the updat...

Dear Everyone,I need help to troubleshoot logout from hunt group.  One of my users keep logout from hunt group for unknown reason.  Is there a way to prevent user logout from hunt group and join the extension back to hunt group.Please help.Regards,Lu...

Hi all,have a little problem while holding an internal call between fxs ports.Normally I have defined a MOH which can be heard on external calls, between IP-Phones and on IP-Phones when an analog device holds the call.If an analog device holds anothe...

Hello, everybody!I'm trying t oset up BMP background picture. I read the instructions and set all prerequisites.I put my picture on HTTP server and I suppose it satisfies all requirements.Here it is http://nikriaz.narod2.ru/praktika.bmpHowever nothin...

All the SPA525G and SPA525G2 handsets we support on UC500s are showing the date as the 02/02/2012.Including our own!None have an NTP server set, so they shouldn't be getting incorrect time data from anywhere.SPA524s and SPA509s on the same systems se...

Cisco Unity Express - Administration      Cisco TimeCardView  Version 8.0.6I would like to add an new extensio to my UC560. In the past I could add the extension in Cisco Unity Express.In the current version I do not see an option to add extension un...

Hi, we have an issue where any FXS port is staying up, after a remote caller hangs up. Debug does show a SIP BYE but the FXS port stays off-hook. Could this be a configuration issue?Many thanks,Kev

Hey everyone, I've been digging around the UC320 config and the SPA504g settings to try and work out a way to block outgoing caller ID on all but the FXO1 or all fxo's right now all would work. I can't find anything in the config to do that, but I ha...

Need some assistance with setting up a new UC320W at a client's office.  We are new to Cisco.Current setup is as follows.- Network - DIA DSL internet access with a Sonicwall Router/firewall and 1 24 port switch.- 2 Servers with domain services with o...

CCA: 3.2IOS:  uc500-advipservicesk9-mz.124-24.SBHardware: UC 540I've plugged the sidecar into the a 508G phone (which works and is registered). The system appears to not recognize the 500S. When I go into the cli to look at the type there is no optio...

We setup a Wireless Guest network to allow visitors access to the internet. Guests are assigned an IP address in a different subnet.Today it was discovered that guests had access to our LAN via the Guest wireless network. I am not sure what has chang...