Voice Systems and Accessories - Small Business

Hello,I recently purchased a UC540 and am trying to use Skype Connect as the SIP provider. I have configured the SIP trunk and outgoing calls work fine through Skype. My problem is, I can't seem to get incoming calls to work. I have a skype online nu...

Have anyone tried to integrate the UC500/CME with Microsoft Dynamics CRM Online? Are there any document?Thanks!John

I have a UC520 that has been defaulted and the wizard bypassed the telephony wizard. It is 100% default config at this point.I referred to this document: Skype4sip-uc500.pdf (1.5 MB) in setting it up and followed the instructions related to sip trunk...

Hi Experts, we have an issue with SRP521 and FAX.We have change a SPA2102 from customer location with a new SRP521.Before the change of CPE, the customer doesn't had any problems during fax. After the change we encountered an issue in both directions...

I have an SPA122 that I am trying to upgrade the firmware in, but I cannot access the part of the web interface that allows me to do so.To upgrade I am supposed to click adminstration in the menu bar (which is there) and then click Firmware Upgrade i...

We're wanting to wall mount some of the SPA 30x and 5xx phones.  There are the classic dual mounting holes for a mounting plate, but all of the plates that I have found in various hardware stores have the RJ11/45 jack slightly raised.  While I don't ...

HelloI have a client who wants to be able to report on all of the activity on the extensions in their office.She just wants basic data such as incoming calls to each extension, incoming calls to each Hunt Group, time spent on each extension, calls ma...

On several occasions, when we restart the UC320W for a configuration change, the customer is saying they lose all of there persnal speed dial assignments that they have put on the unused line keys.  This is with SPA508G phones.  We have many other in...

Team,I have upgraded cca to 3.2 and a trying to configure the SSL vpn client on a UC540. One of the requirements of using full tunnel mode is the client must be installed on the router. CCA 3.2 gives an option to download it but the web page it sends...

  On the UC500 voicemail system is there a way to stop the message that comes up after your personal greeting?  The message is something like "Record your message at the tone. When you are finished hanu up or press * for more optoins."Thanks!

I have a client we deployed a  UC560 system.  Everythign was working but now the MWI lights stopped  working.  I have checked everything I can think of but I can not get  them to light up.  Any ideas would be helpful.I have attached a config.  Below ...

Hello everybody and thank you,The context: Hotel. I have to reduce extension privilege so that the customers are not allowed to dial outside when checking out of a room.It has to be done through software automatically. I've been downloading tons of P...

I need some thoughts and or ideas.  We deployed a new UC500 system for a  client.  They have 5 siteswith MPLS links between all.  We are  deploying phones in al location but only one call manager.  The calls  all work and route properly to the main l...