Voice Systems and Accessories - Small Business

Hello.  I am a newcomer to the professional IT world, and have fairly limited experience with voice and networking.  My boss has assigned me the task of implementing our new voice system, and seeing as I'm the one IT guy here it all falls in my lap ....

Hi,I know UC500 has a very limited Live Record function.  I have a situation that have 20 busy phones and each needs to record calls on a 8x5 continouous basis and save those recordings somewhere let's say 1 month before erasing.  So that obviously r...

Dear, I have the problem when making a call to the PSTN, I get a busy tone, this is the log: Jan 13 12:53:02 1.1.6.240 5704072: 553122: Jan 13 14:53:07.487: ISDN Se0/3/0:15 Q931: TX -> SETUP pd = 8  callref = 0x182C Jan 13 12:53:02 1.1.6.240 5704073...

I had installed version 2.1 of the SCC toolbar, but I couldn't find the wand tool that was in the old Unified CallConnector client. We plan on deploying more UC540's, and this is a must have feature in the SCC Toolbar. Are there plans to get the wand...

I have a UC560 and ESW520 switch.  Customer already has 3560 switch.  Does UC560 have to work with ESW520?

I have a ~13 month old SPA8800 that won't start. I changed the FXO and FXS ports from UDP to TCP and saved the configuration. It's now stuck in a loop during the boot cycle. The power light comes on followed by the Ethernet, then the status lights 1 ...

I have line1 registered with whistlephone.com at SPA9000, and registered PAP2T  with the SPA9000. Outgoing calls are good from the PAP2T as an extension of the  SPA9000. Incoming call is through AA at the SPA9000, music played and  prompt for extenti...

Hi All,When I was initially investigating purchasing the UC320W for a client, I was told by a Cisco rep that it offered Single Number Reach (an incoming call could be routed simultaneously to the user's desk and cell phone, eventually leaving voice m...

Hi,Regarding Fax to Email configured with CCA, can anybody tell me what happens to the email with the TIFF attachment if the UC500 is unable to send the mail for any reason? Does it retry later? Is the fax saved in your voicemail to send to a physica...

Is it possible to have caller-id blocking on fxo ports? I've set up using the CLI but the calls are still showing the phone number coming to the phone

Has anyone been successful in programming babytel sip trunks on the UC320?