Voice Systems and Accessories - Small Business

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Hello ,We were were trying to update to the 8.2 software package on our UC560 via CCA 3.1 .After 30 minutes into the update the process failed and after good 45 minutes and calling cisco tech support we figured it out that the flashcard was erased/fo...

This should hopefully be an easy question. How can I record an alternate auto attendant message remotely and then make that the default AA message (or prefix it)? I have a client that wants to change the AA greeting when they are closed due to weathe...

Hi,I've got a UC320 that I'm trying to mate with a SG200-08P smart switch.I've loaded th e latest firmaware on both - 1.0.1.0 on the switch, and 2.1.2 on the UC, and I'm having trouble getting the IP phones to work behind the switch.I've (now) read t...

bevans by Level 1
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Hi,My Current Setup isCisco UC320w Firmware 2.1.12x Sip Trunks - Provider VoIP Unlimited Full T38 Support2x routes one for phones and one for fax number.fax number routed to extention 104 attached to the fxs port. Fax Machine is a OKI 5550MFP - Multi...

Hi All,I would like to configure a remote teleworker solution, allowing the teleworker to do intersite calling but external calls need to go via the teleworker's own landline.The configuration would be as follows:Central Site - UC500Remote Teleworker...

I realize the UC320 does not support SNR.  We have a situation where 6 people work permanetly as remote workers thus they do not have IP phones in the office, and I wanted to know is there as way to have the calls forward to their home office. I was ...