Inbound calls go directly to the Auto-Attendant. But the only option the AA has is "Dial your party's extension" and no prompt for the directory. How do I enable this?
Hi All,ANy ideas? I had set the unit up last week, and for the most part everything went smoothly. Now, when I try to log in to the unit to check/change configuration, I can't get past the initial Cisco spash screen with the green bar. I have tried u...
It is a very good feature to be able to cusomize region packs. This way users can have their own system prompts for their company. have their dial plans customized for their needs. etc.does anyone know that this is possible, since there is a field in...
Hi, can anyone point me to the some literature about configuring spa9000 and 942 phones?I basically have 2 questions I have to sort:My setup is: spa9000 + 2 phones spa942.1. I am having issues with configuring busy lamp on both phones, so if 1 phone ...
Hello,I am being annoyed by the fact that there's still no region pack for Lithuania. We can't make calls to other countries, because of using other countries dial plans. For example, I have to use Canada (English) to be able to call in my own countr...
I have set the region to Brazil for a client, but he needs the system prompts and AA default messages to be in english. How can I have the Brazil dial plan with english language?
Hello!There is production environment based on Asterisk 1.6 with VoIP-gateway SPA-400 connected and updated with firmware 1.1.2.2 version. Regional settiing are employed according to https://supportforums.cisco.com/servlet/JiveServlet/downloadBody/98...
I have a cutomer who is saying that the call waiting beeps real loud on all the phones and then the sound gets disconnected. Any help fixing this issue would be greatly appreciated.
Hi All,I am unsuccessfully trying to set-up a remote teleworker phone. I have set up the SSL VPN full tunnel mode. Installed anyconnect package 2.5.3055. Using softwware pack 8.2. Phone is 525g2.Each time I try to connect to the VPN I receive an er...
Greetings all,We're going through the process of setting up a new UC 560.We want to set up a B-ACD Queue. Using CCA 3.1.1, we create a new B-ACD. We assign it a 4 digit "pilot" number (all of our phones are on a 4 digit extension setup), change the n...
Hi AllI'm fairly new to the UC systems and was hoping someone might be able to nswer my question. I've been changing out old Nortel key systems with UC boxes and one thing nobody seems to be happy with is the speed dials. In the Nortel world they wou...
Hello,I've a client who uses a 525g2 on a UC320, in a smallish office.From time to time the phone is used in Speaker-phone mode and the performance is fine if there's only one person in the office. However if there are two people using it in a mini c...
Hello, my question is if a analog phone is connected to the FXO port on the UC540 and the regular voice traffic is POTS will the analog phone be able to remain "live" in the event of a power failure?Thank you, Paul
hi guys,did anybody ever setup uc 320 with viking door controller? are these 2 products can work together? viking door bell controller only needs fxo port, but i am not so sure that uc 320 will be able to do this. any other way to setup such thing o...
HiHave just installed a UC320W at home for testing - replaced an analog DECT system.One annoying feature that appears to be missing is the ability for the UC320 to "match" an incoming caller ID with a name from the directory and display that name on ...
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