Voice Systems and Accessories - Small Business

Upgrade your communication system with our Voice Systems and Accessories, perfect for small businesses.
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Forum Posts

Greetings all,We're going through the process of setting up a new UC 560.We want to set up a B-ACD Queue. Using CCA 3.1.1, we create a new B-ACD. We assign it a 4 digit "pilot" number (all of our phones are on a 4 digit extension setup), change the n...

HiHave just installed a UC320W at home for testing - replaced an analog DECT system.One annoying feature that appears to be missing is the ability for the UC320 to "match" an incoming caller ID with a name from the directory and display that name on ...

petervale by Level 1
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Hello everyone, Im sure some of you have experience the same problem which is call accounting for the UC560 series. The lack of built in reporting/call accounting with the UC560 is a huge hole in the product line. Thankfully when we purchased our uni...