Voice Systems and Accessories - Small Business

Is there a way to give the end users the ability to override the programmed time of day schedule?  We have an office that has "flexible hours" on Fridays and they want to be able to have the after hours auto attendant part of the script answer even t...

Here in the UK, the local phone exchange presents calling numbers without the leading zero, so for example if a call from 020 7123 4567 comes in the number is presented as 2071234567.  Users of Smart CallConnector Client therefore see pops-ups showin...

Hi!Is it possible to connect an analog FAX (Canon B180C) to the Cisco 320W on FXS port, while the FXS port is assigned to a SIP trunk in "inbound calls" section (Outbound FAX -> passthrough)?

Hi All,I've got a little problem with the Cisco 504G phonesThe following occurs, one line is active and the second incomming line causes the XFER button to disappear. Problem confirmed with firmware 7.4.4/ 7.4.6 / 7.4.7 and 7.4.9 This issue does not ...

I am installing UC540. There are 4 lines that all ring on the 8 sets installed on Blast Group 511. If no answer goes to Group mail box 511. Customer does not want any other mailboxes on the system for users. How do I set it up so they can retrieve me...

Hello,I would like to know how to configure the phones for the users to be able to log in for timecard time tracki have the service enabled, users created and everything it's working great on 7942. however i don't know what to do to configure my spa5...

This is a post intended to help others who are implementing multi-site over an MPLS or pre-existing VPN connection. I am currently finishing one such implementation and found that it was necessary to gather information from several different sources ...

I've run into an issue when trying to install ip communicator 8.6 software on windows vista and 7 machines.  The install runs clean and the first time the communicator is opened it registers and all is well.  Hears when the problem occurs:  When the ...

Hi AllJust wondering if anyone else has experienced a bug in the BACD where you have to erase all BACD info and rebuild everytime you make changes or am I doing something wrong?I tried adding members to an existing working BACD hunt group. It immedia...

Hi,We've put in a couple of UC540s now there is something really bugging me that I wanted some feedback on... It seems to be painful to make it into just a telephone system... Of the installs we have completed so far, not one customer has wanted to u...

I am new to Cisco equipment. I was able to recover from Rommon following the procedure on here. I loaded uc500-advipservicesk9-mz.151-2.T4 from the UC500 8.2,0 update package. Does this mean I have successfully updated the firmware? What should be my...

Calls ring in to the UC560 when option 1 is pressed for extension 100 call's will roll directly to her mailbox 80% of the time even if the phone is idle. We have tested all other transfer options and they work just fine. Has anybody else ran across ...

When I access the SPA509G via web I do not get the option Admin logio / Advance. So it is impossible to enable the expansion module 1 or 2 in this phone model. Can someone tell me how to enable an expansion module SPA500S in a phone SPA509G? I think ...