Voice Systems and Accessories - Small Business

Where is the documentation for the voicemail system? Specifically, how are the different greetings used (busy, unavailable, temporary, etc.), and how do the users pick which one is active and when? I don't see this in the phone user guides or UC320 a...

Here's something I learnt today that I thought I would share.I have a UC540W with the UK english language pack installed running SW 12.1(2)T4.I was struggling to have the customer record and set a AA prompt for the night service message and with the ...

Hi all,We have a customer with a UC320 on 2.1.1(7) with this requirement:- Incoming call (from a SIP trunk) first rings a specific extension (say 100).- If not answered in xx seconds, ring all the members of a hunt group (which includes the original ...

I have a client that is getting lots of prank calls by people calling from blocked or restricted phone #s. Ideally I’d like to trap these calls and send them to a VM Box that says “call from a phone that is not blocked”I’ve seen several posts here th...

After applying the new firmware I have been experiencing the following issues:I am unable to access the unit remotely and I was able to get to the unit prior to the updateThe date and time is completely wrong it gives me a date of 1/11/1970 I applied...

Hi,I have a UC540 that is replacing an existing Key System in one office. One of the phone lines is a Tie-Line/Private Line to another office where the called side is supposed to ring when the calling side picks up the phone. On the UC540, the called...

Hello,My customer is a primary school with an extension shared between two classes, they don't want the teachers to have voicemail and when the receptionist transfers a call to a class she wants the call to return to her.I have configured the extensi...

I can't seem to get the SSL VPN working on the UC540W.  It was working then it disappeared.  Basicaly the webvpn.html page never comes up and I just get a blank page in IE.  I can telnet to the unit so I know the port is open and can get to it.Lookin...

I have a SBS2003 server who is the DHCP server (192.168.1.1) and I want to install the UC520 in this network.Please give me the best practice!BR

I'm using a SIP provider and outbound calls are failing and I think the culprit is Remote-Party-ID being enabled on the phone by the UC320.How can I disable this?ThanksDarren

Hi -- has anyone any experience of and/or pointers to using a UC320 with phones connected via a C2960G switch?We have this situation. I've enabled CDP and VLAN 100 on the switch and ports, but there are few funny things happening. IOS is 12.2(44)SE f...

Hi thereNew listener, first-time caller ...Have a client who operate two businesses. Say Alice Adventures and Bob's Baskets.1. They wish to route incoming calls from different SIP trunks to different people, etc.This looks like its possible by adding...

Is there any way of having a different ring tone for internal calls?