Voice Systems and Accessories - Small Business

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I have a few remote VPN Users with home phones but in different time-zones than the CME Router.  Is there a way to set the time-zone on a per phone basis so these phones show the right time?  I am running CME 8.5 on a 2801 router and these are 7965 p...

e.cormier by Level 1
  • 1905 Views
  • 3 replies
  • 0 Helpful votes

Hello, We have 2 different projects with UC500 8.1 & CUCMExpress 8.6 for 2 different customers. For both the end customers want to deploy Extension Mobility for all the users / phones. Questions : 1 - Is there known pbs to deploy full telephony with ...

Resolved! UC540 AA problem

Dear All,I have the following configuration, concerning Auto Attendand, running on UC540:dial-peer voice 502 voip description $AUTO ATTENDAND$ destination-pattern 298 b2bua    session protocol sipv2 session target ipv4:10.3.3.162 voice-class sip out...

I have installed a few of these systems with great success using CLI and making changes using CLI such as phone assignments and any small configuration changes to users phones, etc.  With the changes to the support, I started using CCA and have had p...

Hi,I was wondering if anybody could clear up a couple of points of confusion I have about the Smart Call Connector Toolbar?Is it possible to have it look up incoming numbers against Outlook contacts and display the correct name?I get the correct name...

alex by Level 1
  • 669 Views
  • 1 replies
  • 0 Helpful votes

The UC320W 2.0 Maintenance Release 2 has been released.  The 2.0.9(3)  firmware is available on http://cisco.com as well as via the Cloud.  To  upgrade using the Cloud WAN Internet connectivity is required.  Simply,  log into the UC320W Configuration...

WHAT?The engineering team has been busy addressing a number of bugs (found in 2.0.6(10)) and will soon be ready for early adopters of the next maintenance release firmware via a “Release Candidate” firmware image.  Release Candidate quality means tha...

Resolved! SPA525G trouble

Hi There,I have a problem with my SPA 525G phone. I tried to updgrade the firmware and the phone stack after restarting. The bootting process stops at the CISCO logo and there is no way to continue. I have discussed the problem with the support team ...

pstanchev by Level 1
  • 1251 Views
  • 4 replies
  • 0 Helpful votes

Hi,If you have a UC system with, say 30 users/phones and only 15 of the users have the SCC Advanced Client, will they see presence info about the 15 users who don't have the client (user on call/not on call) or only those users with the client?i.e. i...

dbooth by Level 1
  • 757 Views
  • 1 replies
  • 0 Helpful votes

Hi All,Woke up today and arrived at work to find our SPA525G2 on our LAB/Demo system in a failed state, after multiple reboots it came back to life, however as it turns out all SPA525G phones I have deployed in the last 5 weeks all did the same thing...

David Trad by VIP Alumni
  • 1759 Views
  • 6 replies
  • 0 Helpful votes

Hi,I have a client who is moving to SIP trunks and due to the number of trunks the ITSP is putting in a free DSL line, that is a different provider than they currently have (two ISP's). My question is will the UC540 support a second IP address on the...

bjames by Level 5
  • 1684 Views
  • 11 replies
  • 0 Helpful votes

Hello,I just bought a SPA-2102 (H/W 1.4.5(a), F/W 5.2.12). The unit is connected to WAN through WiFi and is assigned a public IP via DHCP. Two phones are connected to it, one to each of the ports.I have two problems with it: First, when I get called,...

nkourtzis by Level 1
  • 1759 Views
  • 3 replies
  • 0 Helpful votes

Hi there, one of my clients has a new UC320W.  They had an Unavailable prompt recorded to let the caller know that no one was in the office at that time.  This past weekend, the receptionist re-recorded a different message to let callers know they wo...

Is there a SIP to analog phone adapter that works with the UC320.  I have used a Linksys PAP2T in the past to do this with other phone systems.  I am not sure if the UC320 will support this type of device.  I know the SPA8800 will accomplish the same...

erikrhine by Level 1
  • 800 Views
  • 1 replies
  • 0 Helpful votes