Hi,We have been having this issue for awhile now - haven't had enough time to address it. We use SIP trunking - FYI.This only happens on transfers to outside numbers.Here is the process:1. Outside call comes in to receptionist2. Receptionst answers ...
Hi, The spa50x phones appear to ignore the 'InputFlags' on 'InputItem's in the XML browser. For example: <CiscoIPPhoneInput> <Title>Contact Edit</Title> <URL>http://172.16.0.25/xml/directory/editsave.php?bugs=&mac=&contactid...
Hi I have installed a spa9000/spa400 and a WRV210 WirelessG VPN router, and a few weeks ago I installedanother WRV210 WirelessG VPN router in a remote office the VPN is enable and one phone was registered in thelocal network and then it was moved to...
I have an SPA9000 & SPA400 setup with 4x SPA502's, I have it all working sufficiently but i have hit a problem. When a receptionist tries to transfer an incomming call they hit the XFER soft key then dial the EXT, but if the person doesnt want to ta...
I follow this document for leave voicemail from the auto attendant.My idea is when the corespondant type 1 the call is redirect to voicemail 502.When I call the aa from an internal phone, it work, but when it's an external call, no.I joigned my confi...
I would like to help in integrating the SPA9000 with SPA8800. The scenario I have is the following: - 1 SPA9000 - 1 SPA8800 - 2 SPA525G (IPPhone) All devices are connected to a switch 3560G PoE, the network has no VLAN configured and is dedicated to ...
Hello,We have a SPA508 with Sidecar connected to a UC320W. This phone is used by a secretary.We have noticed that when buttons are configured to "individual pickup" this pickup calls OK, but the same button can't be used to speed-dial an extension.As...
HiI want to auto delete voicemails in Unity Express, since they are forwarded via SMTP.In Mailbox Settings I can adjust message expiry time, but this does not delete the message - feature or bug?!Actually the only idea to solve this situation is manu...
We have 3 sites set up with voicemail to email using IMAP. All 3 sites have a problem with negative message counters that require a reboot of CUE. I have 3 separate cases open with Cisco for months with no progress. All I get is 'works fine in our...
Is there any way in the CUE CLI to disable the tones when using Live Record? I am currently running Unity Express 7.03. In CUE CLI I found these command choices but I am unsure of how to apply them:voicemail live-record beep duration and voicemail l...
i have demo kit that is uc520 and i have cisco SPA501g , when i added the use extension and plug the phone all the 8 lines gives orange stable (not blinking) color and i leaved it for half and hour and it is almost same there is any known issue , ...
What are the conferencing capabilities of a UC320?How many simultaneous ad-hoc conferences can it do? max 3 participants?I understand it only supports SPA300-500 series phones. Any polycom type phone support in the roadmap?Thank you.
We have noticed that when the system begins ringing, we do not get caller ID shown on the displays until the second ring. One of my engineers said that on other systems you can set them to delay ringing until the second ring until caller ID is avail...
For security reasons, our network provides that our customers have a dedicated network for data and a voice vlan, transparent to all costumers, that can not reach or be reached from the Internet.To register the phone line on the CPE, we configured th...
Calling the sip line then forward to pstn works perfect and tested okay with or without using a pin code.Calling the pstn then forward to sip without a pin code works fine but if I will put a pin code, It will get stuck there and will not do anything...
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