Hi,We have several SPA504G Phones working fine with asterisk. We use Alert-Info to alert the user of external calls.We can use all the built-in ring tones but not the custom ring tones. There are some Discussions of this topic.Our problem now is that...
Hi all,I'm use some SPA509G with an Elastix Server based on Asterisk.I want to configure a key of the phone to pick up an outbound line. Does anyone know how do this with the configuration utility ? Thanks in advance.
We recently uploaded a new auto attendant message to our SPA 9000 and ever since callers are not offered the option to leave a voicemail. Instead the phone rings for an extended period of time and the caller is eventually disconnected. I was hoping f...
Hi All,I have an issue with recieving calls diectly from skype to my sip user id. I can receive calls directly to my online number for the sip profiles this works fine.However I have setup a Skype ID which is linked to the SIP profile but when trying...
Not sure when or why but I lost access via https to a uc540, http works but I want secure access fo this.Maybe just need a reboot? I am looking at it via VPN, don't know that it should matter though.the IP section of the config looks OK to me:ip htt...
Can anyone recommend call reporting software that actually works? I have been working with Verasmart and have lost many days trying to get it to function. I have Call Connector software setup and found an access database that has phone records. An...
I need to record calls with a vendor that last over an hour. I set my mailbox capacity to handle that.I tested my live record this morning by answering a call from my cell and using my Live record softkey... I let it run 55 minutes. I disconnected an...
We are trying to set up programmable soft keys to perform 2 functions on active calls on a SPA-508G. I have the buttons showing up correctly during an active call, but using the PSK just hangs up the phone and disconnects the caller.Example: Our sy...
Hi,We keep getting this error from BT's Broadband Voice service (480)03-15-2011 14:03:58 Local7.Debug 192.168.1.206 SIP/2.0 480 Temporarily UnavailableVia: SIP/2.0/UDP 217.44.XXX.XXX:5060;received=81.132.XXX.XXX;branch=z9hG4bK-8df0f43d;rp...
Hello, we are switching our office phone system from a Hosted (Covad) system to our own UC540.We have a half dozen 7960 phones we use with the hosted. I'd like to be able to use these with the UC540.Problem is they are set up for SCCP not SIP.Is the...
Hi All,We've run in to an issue with loss of registration for the SPA50X when using TCP for SIP onsome customer premises.A phone will register, work for a while, lose registration, then sit for a while and eventually re-register.As background, this h...
We have a customer with a UC540 with ver 8.1The SIP trunk provider (Bandwidth.com) sends calls with a plus "+" sign prepended to the number and they also expect a plus "+" sign prepended to the outgoing calls from us.How do I add translation rule to ...
We have UC500 and CE520 based on 10 Singtel ISDN lines.But we want to unsubscribe the 10 ISDN lines and subscribe 3 Singtel analog line,3 Singtel analog line externaly incoming to UC 500, 8 phone internaly from UC 500.Does UC500 support such analog l...
To all,After updating the SA540 to its latest firmware and installing the 8.1.0 software pack this weekend on our UC560, our call quality has gotten worse.When talking to the Small Business Support Center I needed to pick up the phone to get them to ...
To all,We’ve opened a couple of tickets in the past when our UC560 quit sending CDR to our NSS324 in the past. Clearing it usually required we simply turn CDR reporting off and then back on again. Unfortunately, that didn’t fix it this time.I’d bee...
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