Voice Systems and Accessories - Small Business

I'm trying out the new Floating Extensions feature and while the idea is awesome, I can't seem to get it to work properly.After creating one I tried it out.  When dialing the extension from an internal phone, I will get a busy signal.  When I try to ...

Bonjour,Sur un UC520-24U-4BRI-K9 connecté sur une BIV France Télécom, nous avons quelques problèmes d'appels entrants.Lors de l' appel entrant ( pas tous ), l'appelant nous indique qu'il entend une sonnerie continue et il ne se passe rien !!!Voici la...

Hello, On a UC520-24U-K9-4BRI connected on a BIV ( Internet Voice Business) France Telecom operator ( France), we have some problems with incoming calls. When the incoming call (not all), the caller hears a continuous tone and nothing happend! In at...

Hello,I've tried to upgrade to 8.1. with cca 3.0. (UC520)Firrst impression -> great!  I'm now able to add an language pack during upgrade that easy, but I'm not able to choose Austrian localisation when adding german language pack (please correct if ...

Calls to 5 digit numbers starting with 94 should go to gateway 10.52.10.188 !Calls to numbers with different lenght starting with 0 should go to gateway 10.52.10.162 ! (for outside calls to our PSTN voice gateway)I enabled IP dialing and configured t...

We are currently experiencing problems retrieving the xml phonebook on spa5xx series phones. We've been told that there is a size limit of around 10kb for the phones, otherwise they return the error 404 or just say request failed.We are using 3cx ver...

We have a remote user saying his 525G phone gives a QoS error code.  The phone cuts out when he is talking on it.  Does the 525 have it's own QoS settings?

Not sure what is going on here, but I have noticed one of our 520's keeps loosing programming.  Here is what has been happening.  Paging group keeps loosing extensions either all get lost from programming or some just disapear.  Also Have had persona...

Hi GuysI am just wondering  if I can buy or get spare pap2 shell/case along with a label for mac  address. Because the reason why I am asking is because I bought a used  pap2 from ebay and its so scratched up on the front and back and its  missing a ...

Hi Guys,I am trying to download this to try it out, and when I go to the download site and either download now or add to the cart, it comes up with the install guide.  Has anyone successfully downloaded this?Thanks!Chris

Hi all,Can someone please provide me with the max. power consumption of both the UC540 and UC560 in order to provide accurate UPS sizing. It doesn't seem top be listed in either of the Platform Reference guides.Thanks.

Have an SPA525G.  Just upgraded the firmware to 7.4.7.On 7.4.6, when a call was parked, it would say what park number it was sent to and then you had to press xfer.Now with 7.4.7, you press park and you don't hear anything.  The call does get parked,...

I have a customer we are installing 2 UC540's for.  They asked if we could monitor extensions between sites. If a person at site A wants to monitor a person at site B then how is that configured? CLI or CCA?   I am not sure this is possible (how woul...

I have a client site that is experiencing some randomly weird issues with pots lines and fxo cards on a UC560.  At random times, the phones in the office ring when a call comes in but the users can't answer the call and the phones keep ringing when t...