I did a backup through CCA for an upgrade. It worked with no problems reported. I did an upgrade to 8.0.5 pack and it failed during the restore of CUE data. I tried to restore the backup from CCA. It looked like it worked no problem but all of th...
I did a backup through CCA for an upgrade. It worked with no problems reported. I did an upgrade to 8.0.5 pack and it failed during the restore of CUE data. I tried to restore the backup from CCA. It looked like it worked no problem but all of th...
I have a UC520 configured with a SIP Trunk that handles all inbound and outbound calls. I recently added a pstn line for auto failover. Soemtimes when a user makes an outbound call it picks up the pstn line. This line is used primarily for outbound f...
Hello,I have a customer who is getting a UC560. He needs three operator consoles for the site.Because the Smart CallConnector operator option is limited to two operators, I am not sure how to meet his needs.I know the server product would allow thre...
Hello,Is it possible to schedule automatic backups of a UC520 from CCA? Has this feature been roadmapped if it doesnt exist today?Is it possible to configure automatic backups without CCA as well?Thanks
i am new to this integration.i have configured the exchange server and enabled the unified messaging.(created the dialplan,IP gateway,UM policy on exchange server)in the uc 500 i have applied the following.dial-peer voice 550 voipdescription ** Excha...
Hello,With my clients UC560 they need to dial a prefix for outbound calls ("0"). Their Outlook contacts do not have a preceding zero and when you select a contact in Outlook it places the contact's number in the toolbar perfectly, but there is no pr...
Hi,I am using these phones with a UC540. The date in call history log is not correctly displayed. I am trying to access the phone admin page to make some configuration changes. Why cannot I edit any of the fields? I am using http://phoneipaddress/adm...
Hi all.I am in Spain at the moment and trying to set up a SPA3102 so that I can make VOIP calls (using freecall.com) but also be able to make PSTN calls from the same phone. What I ideally want is to be able to use the PSTN line for national calls, a...
Dear Sirs,we use few cisco spa509 and one spa525g with 3cx PBX. All settings we submit through autoprovisioning with auto-resync timer in 24hrs.Today spa525g starts to update .xml file every 10 to 40 seconds. It looks like - make unregistered all lin...
ok here is my set upcable modem ip 173.163.87.166 one wire to adtran 4305 router eth 0/2 ip 173.163.87.165 second wire from cable modem to uc 520 wan port 173.163.87.161the adtran is the main router for the data lan eth 0/1 ip 192.168.1.5the voice ne...
Does the UC500 support DTLS for the AnyConnect VPN Client? We have it running on ASAs, and I understand that it will work on routers as well. In trying to following the example in the link below, the UC500 didn't like the dtls enable command.I thou...
In SCC, you can update a CallConnector user (ie. Dept, mobile).However, if you import Users from Router (add new user), when it updates all of the users, it wipes out those changes you've made.Why don't you gray them out or don't allow the download t...
Hi,Hi,I have a UC540 configured with a Skype sip trunk. The trunk is registered with Skype. I'm unable to make outgoing calls. I configured the trunk using the latest version of CCA and followed and updated PDF doc for the Skype config. Incomning cal...
When I did a software upgrade using the CCA, it failed when it was restoring the CUE data. Afterwards, when you tried to access a mailbox, it acted like all mailboxes were new. I backed up the system before the upgrade so I did a restore. It resto...
Using the CCA 2.2.6 , i'm trying to find a way to lock down a phone that is used in an unsupervised area. Basically it needs to dial 911 for emergencies and if possible enter a PIN to get an outside line.Any suggestions....
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