Voice Systems and Accessories - Small Business

I have a site with about 30 phones.  There is one phone where the call history shows the calls came in a week from now.  It is only 1 phone so far.  I tried doing a factory reset but that did not change anything.I believe they are on the 8.0.2 pack f...

I have run into a situation when I use the CCA 2.2(5) application to record and change the audio file (prompt) for the B-ACD on the UC560, The UC560 crashes and reboots.   It only happens when I try to record a prompt for the B-ACD.It has done this a...

Hi,I am using SPA 504g IP Phones.I want to user the feature call pick up supported by SPA 504g.whould anybody suggest me the which SIP servers support this feature?When i try to pick up the call by pressing pickup softkey, SPA504 sends Subscribe mass...

Hi,I am rolling out a phone system based on SPA50x SIP phones (specifically SPA504Gs) and have been asked whether I can make the phones ring or beep after a call has been left on hold for a period of time.This is a similar functionality to the Hold A...

I have a really weird issue. We have a UC560 phone system with 8.0.4 that has been up an running for just over a month now. Out of the blue, one of the phones we have in a hunt group intermitily rings when the hunt group is dialed. I can sit right in...

Hi,I am using SPA 504G in which i have enabled Notify Conference. SPA registered with broadsoft.Now when i make conference by hitting conf softkey with one active call & one held call present, SPA 504G sends Notify with Event: Conference but without ...

Hi,I am using SPA 504G in which i have enabled Notify Conference. SPA registered with broadsoft.Now when i make conference by hitting conf softkey with one active call & one held call present, SPA 504G sends Notify with Event: Conference but without ...

I have a customer running IP Communicator on a laptop.  The IP Communicator MAC address has changed 3 times now.  Every time, I have to reprogram the phone so the correct buttons display.Does anyone have a clue why this is happening?

Hi,I am using a SPA400 on France Telecom PSTN line.But it gets only from ~ each second incoming call the CID.Before I used a SPA3102 without any problem.I tried to use the same values of the SPA3102 in the SPA400.But in the SPA400 I do not have the s...

In SPA525G can not insert the ñ in WPAPSK wi-fi.sorry for my English.

In SPA525G can not insert the ñ in WPAPSK wi-fi.sorry for my English.

Hi all,I understand the gui has been removed, that fine :S.I want to setup voicemail notification but what is the best way of doing this (simple notification only)? Am I ok doing this on the CUE Cli – but is this supported etc?I also want to be able ...

Hi,I am using SPA 504G IP Phone with CFWD Notify Serv set to yes for receiving notification from server for forwarded my calls. SPA sends SUBSCRIBE with event "missed-call-summary".I have read that only Sylantro and SPA 9000 supports this feature. Is...

Hi Guys,I'm connecting IP Phones CP-524 to a UC520 with software pack 8.0.4. and the phones can not register, the phones shows in the screen the following information:Downloding XMLDefaultAny of you had expirience this problem?

HiI have uc-560 with spa-502G and spa-504G (cue 7.1.3)I am unnable to read the voicemail message on the phoneThe phone have the voicemessage icon and  red led indicate that there is message in the voice mailwhen I press the voicemail buton(199) i hav...