Voice Systems and Accessories - Small Business

Sending mail with attachment fails on MAC Mail and WRP400.We have hundreds of WRP400 connected with Mac (Machintosh) computers. No special configurations are applied (no virtual server or DMZ). Web navigation, P2P programs and sending mail without at...

My PAP2T phone adapter shows incorrect time (1 hour behind current DST).Time server is correctly set (us.pool.ntp.org).  Time zone is correctly set (GMT -05.00).  DST rules have been modified to reflect N. American DST policy(start=3/8/7/2:00;end=11/...

When a caller is in the AA and they dial by name, the system says "transfering to John Doe". If dial by extension is selected, it says "transfering to extension XXX". Is there any way to configure it to say "transfering to John Doe, extension xxx" in...

HI everyone,Can any one tell me what is the difference between IP softphone and IP communicator????? How can i configured on my UC 520???

When a call comes in to the UC500 and is transferred to an outside line, the caller ID the person on the outside line receives is the number of the transferring location as opposed to the originating caller. Is there any way to configure the system t...

I've got my SPA3102 set up now, and have a configured dial plan that dials out of the PSTN if the number starts with 0-9, through my VoIP provider if the number starts with a #, and through sipbroker for VoIP to VoIP if the number starts with a *.usi...

hi guys,have you guys ever had the problem when you put someone on hold and it will go to the speaker phone?i have line sharing configured on the 2 phones, but somehow when one of the phones is used to pick up the call and put that call on hold. it w...

I have an SPA3102, and am using VoipTalk for my VOIP Provider.I'd like to have a dial-plan whereby I can route all 00xx numbers via my VOIP provider, and local numbers (01) via PSTN.So, When the Broadband is Working:  01 -> PSTN  00 -> VOIPI don't wa...

Is it possible to set a different ring tone for internal and external calls?UC520 SPA525Gs and 504GsThanks.

I am trying to set up directed call park on a new UC560 installation.I added call-park system application to telephony service in the CLI.I added a new ephone-dn:ephone-dn  300 number 5000 park-slot directed description park-slot for MPS_JSSThey have...

Hi,I have not seen this done before and have had a request so thought I would ask after a couple of hours searching.Is it possible to have high availability between 2 UC560 systems i.e. a master and slave scenario, I have had a request from a client ...

Is Directed Call Park on the Road map any time soon?I have several customers that really want this?Can you use CLI?

I am getting a lot of complaints regarding incoming call handling with the SPA50x phones.  Maybe it is something we are doing wrong.  Maybe it is a bad design.  If you are on a call with someone and another call comes in, you can not do anything with...

I looked for a website support forum and didnt see one.Does anyone else have issues adding or trying to download Cisco's RSS feeds to Outlook 2007 SP2?