Voice Systems and Accessories - Small Business

I would like to give the 40 users on a customers UC560, a seperate DID for calls and Faxes.  Faxes would go to email, as well as voicemail.  The DIDs for voice go to email without a problem.  Can I associate the second DID (for Fax) to the same mailb...

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Has anyone managed to get Cisco Mobile 8 working on the UC520 platform.  If so, would you mind sharing how you did it.Thanks!

I have Verasmart and UCC server installed on the same server.  The issue I am having is when the Verasmart is working the radius on the UCC stops working.  When I fix the UCC server's radius then Verasmart quits collecting calls.  I have narrowed it ...

Ever since I upgraded to 8.0.2 and now to 8.0.4 ... I have about a 2-3 second delay picking calls up from a parked line.. The display on the phone shows that its answering the call and displays the caller ID of the parked call.. but does not pick up ...

Hi,I have my Cisco 524 phone connected to my UC500. It has two lines active at the moment. One of the line is private and the second line is shared with another 524 phone. I have received complaints from other colleagues that my private phone line is...

I have a UC540 with 3 sets, a 7965G, spa525G and an old 7940.I get internal MoH on all sets except the 525g.I just upgraded the 525 to the lates FW using CCA drag and drop, not sure if its related as I didn't test MoH before the upgrade.I'd appreciat...

We will be setting up a SR520 for a teleworker solution connecting back to UC540. Site where SR520 will be installed does not have a static IP. Will we be able to setup teleworker VPN with Dynamic DNS service on SR520?

We've purchased CISCO phones 7960 with SIP firmware to work with Asterisk PBX. Later we decided not to use Asteriks and purchased CISCO UC 540 instead. But it turned out that the phones cannot register at CISCO UC 504. What can be done in this situat...

While trying to debug anotherSPA525g issue, I decided to take a look at the *.cfn.xml to see exactly what was being delivered to the phone.I was under the impression, mayb wrongly so, that I could just tftp to the UC500 and request the *.cfn.xml file...

I've set up a B-ACD que with one member, when the hunt timeout ends the "All agents busy" prompt plays and then the call disconnects. I would like it to continue to hunt on the member until the phone is picked up. Have I missed something in the confi...

Hi,I just wanted to get feedback from people who have large installs 50 -100 phones with a UC 5x0 system. I wanted to know any lessons leanred, challenges, or things you would have done differently; including going to a CUCME instead.I wold also like...