Voice Systems and Accessories - Small Business

Is the SSLVPN 10 user license comes together with the UC520?Or it will need separate license?

Has anyone successfully used the ACD functionality to log in/out of a Broadsoft Call Center?Seems that the only way to accomplish this is with SIP-B. Had little luck with Polycoms + SIP-B as well, but the newer "feature syncronization" method works w...

Hi all,I have the issue where I cannot change g711a to anything else, due to the nature of the sip provider. How can I transcribe this so that the call stops being dropped?Thanks.

On a UC560,the customer has PRI with 200 DIDs but only about 40 are used.  If a call comes into the UC560 with a DID that is not defined then they get a secondary dial tone.How can I program the UC560 such that if a DID comes in that is not defined i...

Does Cisco has some (SMB) solutions which provides the posibility to send and receive SMS (short message service) via e-mail?Thanks!Jeremy

Hi guys,Just wondering how I do this? I have calls coming in from sip trunk to ephone dn 20 which has a number of 520. I have night-service bell enabled which works fine. During the day it forwards to ext 511. However, currently when calling it says ...

Salve,chiedo aiuto per configurare spa 3102Panoramica:un mio amico mi consiglia di acquistare un 3102 per portare la linea sip dal negozio verso casa tramite internet o tramite wifimi diceva che era molto semplic da realizzare, e così acquisto il 310...

hi! allI am facing a problem. I have installed a uc560 in customer site. they have two separate networks. one uc560,s 192.168.10.x and another their private network 192.168.1.x. I have connected uc560,s wan port to their private network as their netw...

Hi ,      I am very new in the voice world, also i configured the SPA942 with CM7  installed on router C2801, they are making calls,  but when i put the  button grPick dont works, the mensage is Call Ended.In my network there are some Cisco phones, m...

Hi,Has anyone had any problem integrating Linksys /Cisco SPA ip phones with CUCM/CUCME?Will the basic suuplementary features work:     - Transfer     - Hold/Unhold with MOH     - Transfer     - ConferenceThanks in advance

We have a client who wants to have the following setup-UC560 at main siteSR520 & 3 APs at remote site with company & guest WLAN accessWould you recommend a WLAN controller at the remote site with light APs or 3 standalone APs?I have not had an opport...

hi,i am currently have 4 scripts already on uc520, and i can't add another one ( it reaches the maximum limit). what is the limitation on the script, and how do i add more scripts when it reaches the maximum limitthank you

I just installed 10 SPA525G’s using 802.11 wireless network using the UC540W and AP541.  One of the phones is experience one way choppy calls.  The wireless signal is great and is next to a phone that is not having an issue.  It seems that the callin...