ACD & Live AttendantCan someone assist with how the following can be accomplished with a UC560?End user would like all calls to their main number to be answered by a Live Attendant using a SPA-525G and CallConnector Operator to route calls to parties...
Hi team,A customer of mine wants to connect an analog door intercom as an analog extension on the UC540.He wants all internal extensions to ring when the door-bell is pressed (easy - analog extension dials to a blast-group) but he wants the extension...
Hi All,Looking for help or suggestions regarding an issue i am encountering with UCC/UCC server, I am continually hitting brick walls and even running into support issue with TAC, most of then sadly seem to be just as baffled as me with the issue I s...
Hi1 SPA90003 SPA9421 WIP310Call pickup does not work.If you try to do a call pickup the phone displays "gathering call info" and nothing happens.Any quick setting that must be on or off somewhere for this to work ?Thanks
I upgraded my 7975G phones to 9.0x and my 7925G's to 1.3.4 and I can no longer browse thier respective web pages.At least I think that is what caused it.Any idea why?
Is it possible to create pstn trunk groups and use them to specify what extensions call out which fxo ports?example: extension range 100 places an outbound call which uses any of the ports 0/1/0 - 0/1/3 extension range 200 places an ou...
Hi all,I am getting an error that say's I need to close CCA but it's not open.I can reboot and have nothing running and I still get this error. I have also tried reloading my UC520 and still no go.Any thoughts on this?Win 7 x64 is my computer platfor...
I use two phones - a 7975G x100 at my desk, and a 7925G x 104 while I am roaming the office.I have the 7925G setup so I can MONITOR x100 and accept incoming calls.However I had to delcare a neame, username and password for the 7925G. I made up a name...
Does Cisco have other MOH files available for the UC500?I don't want to use audacity or become knowledgable in MOH files...but my customers always ask if Cisco has other files than the piano one.Anywhere I should send them if they want to download th...
I am looking for some insight to the results people are having with SPA525 SSL VPN and or ASA Phone Proxy.I have a customer buying a UC560 and wants to add 15 remote users via Phone VPN. Is there a limitation as to how many SPA525 can connect to the...
Hello all, I have another issue I could use some help on. On one of our UC500 installs the customer uses the "Call Forward All" feature on their phones when they are out of the office. So when calls come in the receptionist transfers calls to their i...
I have a UC-520 which has be in operation for over a year. Over the weekend the system can no longer be accessed via the vlan1 interface IP. This has resulted in not being able to access the service provider (SIP). I can connect via console and revi...
We're really puzzled with new SPA5xx. In comparision with SPA9xx ip-phones SPA5xx has low-pitched audio (opinion of different people). I'm tried with G.711a/u, G.722. Have anyone faced the issue? What options affect this behaviour?
Hi can anyone advise how we may go about changing the default vlan from vlan 1 to vlan 10 to connect to our data network? Not being a cli expert i am not sure how we may go about this we are connecting the uc540 to our existing 2960g switch thanks d...
Hello,I have set up a UC520 with 3 pickup-groups defined. When a phone is ringing within one of the pickup-groups and another phone tries to answer the call, I would expect the handset to show what extension is ringing within the pickup-group - how d...
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