Voice Systems and Accessories - Small Business

I'm trying to save CDR data to my local ftp server (ftp running in iis6) and unable to successfully write any files. It was working successfully until I upgraded the IOS from 12.4 to 15.0-1.XA1a and since then all I get is a 0 byte file on my ftp ser...

I have night service setup, but how do I pick up the calls?I can see the alert coming across the phone.Do I need to setup pick up group?

We took the plunge on Exchange 2010 and UM integration.  We have a PRI and have NO problems with speaking commands from calls originating over the PRI.However - one of my dial peers just will not send the audio from the mic on the phone to the exchan...

Hello,like to know if it possible to configure this  Fax to Email with CCA.I found this link see below which is from 2008 with usage of CLI.http://uc500.com/en/fax-email-using-uc500-or-cmeThank you,Friedrich

Have a UC 520 that in CCA, Configure, Telephony, Voicemail window the option for "Direct Transfer to Voicemail" does not appear.I'd like to be able to direct after hours callers directly to VM to save them from having to wait through rings.Thank you ...

I am being told by our technical staff that we configure the expansion port/smartport on the ESW switches as "access point" when connecting other switches to it.It was explained to me that if we connect a nonCisco switch to the ESW, we do this so it ...

Hello all.I have an issue with a UC520 running vers. 7.1.3 with 504g phones running firmware 7-4-3.  MWI is not working.  I have read the other issues related to this and these don't seem to fit our issue.  We have checked the Ephone-dn's and they ar...

I'm trying to update our UC520 and I get the following error soon after the update starts -"Failed to pass FTP traffic test between the device and the CCA PC"I'm trying to install UC520-8.0.0.zip using CCA version 2.2.  CCA is running on a Windows Se...

I have a SPA9000+SPA400 that have been working without problem for a few years.  I recently changed Internet service and replaced a SMC router with an Apple Time Capsule.  I now no longer hear inbound voice on calls.  I have both Linksys IP phones as...

Hi,I bought a Cisco SPA525G and don't know how to register it with a Innovaphone IP800 PBX.With a Innovaphone IP telephone i have to configure a name (for example ip-tel-01) and a number within the telephone and then a new user object for the telepho...

I am trying to setup two offices that have a VPN connection to each other - each office has a SPA9000 and SPA400 combo.  I would like to be able to dial extensions between the sites, but am unable to locate any doc on how to setup a site to site sip ...

Hello,I purchased 4 Months ago an SPA942 phone.Yesterday this phone stopped working as follows:Applying power to the phone (using the 5Vadapter, not POE) causes it to try to start, but the phone just sits with the MWI light on, the 4 Line buttons in ...

The 524G never says anything else but initializing network.  I am not sure if it ever worked.  It is connected to a UC500.  I tried entering the phone in the CCA but that did not make a difference.