Voice Systems and Accessories - Small Business

We are starting to deploy some of these phones behind IPitomy (Asterisk) systems.  I have a couple of questions about configuring them.1.  I have entered my Multicast address 224.168.168.168:6535 into the phone, I update the config, and when I dial t...

The configuration on these phones (fw 7.4.3) is provisioned via TFTP and HTTP, and it is refreshed periodically on hourly basis (default behaviour).At each refresh the phones reboot, even if the configuration has not changed. How can avoid this behav...

Hi,I am getting frequent reboots on PAP2-NA with reboot reason code H736c003dFirmware upgrade (3.1.23) and factory reset did not helpWhat does that reason mean? Any way to solve the problem by myself?

Hello,I've bene trying to get the fax detect script working on a UC520 with a PRI. I've managed to get the script to detect an incoming fax call successfully however it seems to be handing off the fax call to the ephone-dn instead of to CUE for proce...

I bought the SPA9000/SPA400 and 10 SPA504/SPA525 phone sets, for use with 4 analog PSTN lines, thinking this could be easily setup.  Here's a list of problems that I'm having, and the only response from multiple calls to tech support is basically: Oh...

Call forwarding from my DID (Line 1) to my gsm does not work.I configure in "Cfwd No Ans Dest:" my gsmnumber: 003247464xxxx@gw1In de logfiles the right number is called. After 20 secs. But there is immidately: "DLG Terminated"The phone keeps ringing ...

hello,i have a test asn gw setup with 3 different service-flows.1- rtp traffic2- sip traffic3- default trafficwhen i attach an ata (spa2102) to a cpe i can surf the web, but my call fails. When i look at the gw router sip traffic is flowing and is is...

Hello all,Finaaly got the callerid partially working on the spa400.I have 2 of the FXO used the first 1 is a land line and the callerid works good. The second is attached to a gsm gateway and the only thing i get when i recieve calls on this port is ...

Dear All,We are new to UC platforms. Can anyone explain difference between vic modules:vic2-2fxsvic3-2fxs/didvic-4fxs/didWHat does the first number stands for 2, 3 .. ?and what is possible to do with modules that support DID?Best Regards,Lukasz

I have a client that is required by the ADA provide a TDD, Text Telephone for the Deaf at the front desk with a printer in order to take calls from guests who useTDDs in their rooms. The client must provide a minimum of 2 portable TDD units without p...

I have an installation with three sites, connected via VPN, each with a UC-520 and using SIP service.  The headquarters handles all incoming calls and the desire is for the other two sites to have the HQ's phone number displayed as the outbound calle...

Hello,We have a UC520 and want to setup an extension for inbound customer emergency phone calls with the following actions/behaviour:Customer calls in and dials extension 456System tells him to "Please hold on while we ty to reach a technician"The sy...