Voice Systems and Accessories - Small Business

Hi Cisco Team,Just a couple of questions about a couple of features on the UC-500.B-ACD Funcitonality:Is there any practical/programming or other reasons as to why we are not able to have to the B-ACD talk to a blast group instead of an ephone-hunt g...

I am trying to configure the SPA525G phones with the UC500 box, however it only works when uscing SCCP, when I switch to SIP, the phone stops working. I found a few documents googling it but nothing that gives me a complete handle on how to configure...

Has anyone had an issue with users receiving blank or dead air recordings in their voice mail box?Our customer has a UC540, an ESW, and softphones.  A lot of users had this isuse, then we replaced the ESW switch for other reasons ( bad ports) and now...

I have what appears to be a SPA3102 firmware bug.  The problem can be duplicated and is repeatable.  I am running SPA3102 firmware 5.1.10(GW).After you receive an unanswered pstn call with ring-thru to the phone attached to the SPA3102, on future out...

All,I had posted back in mid-2009 about our 4 7911's being off by 4 hours, well, I just noticed they are off by 5 hours, but all the 7940' and 60's are perfectly fine.  In the previous post, I was told to look at the telephony-service, which I just c...

I work for a church that has a UC500 system in place. Thay are looking for a way to leverage their VoIP system to call church members and send them a voice message for general information, closings due to weather, etc. They have a mix of English and ...

When connected with the Cisco Anyconnect client the IP Communicator will start and register with system correctly. However, I'm not able to make calls with it (don’t get a dial tone) and every 3 minutes or so all the softkeys will disappear and then ...

Hi,I have a question for you guys.We have two offices connected to each other with two UC520Office AUC520Extentions : 2XXOffice BUC520Extensions : 4XXNow, internally, we can dial 4XX entensions from Office A and vice-versaIs it possible for someone c...

Hi guys !4 years of experience with sipura products here and I still dont beleive how many bugs we encounter on our routine installs...We have a client that is anxiously waiting for us to get frustrating issues solved with his spa9000 / spa400 system...

Hi, i did a Factory Reset to my UC520 System and using the CCA 2.2 then i try to configure the Call Blast Groups under Phone Groups but this option is not  showed up. Do you know why? The reason for the factory reset was that originally i configured ...

Has anyone experienced an issue with fax (over SIP trunks) when after upgrading to 8.0?  We recently upgraded our UC-520 to 8.0 and ever since then our faxes (both inbound & outbound) have not been working.  The SIP messages show a 500 server error s...

Hi,I am testing here the SPA 9000.I have some phones like the SPA941 and I wanted to know if it's possible to change the locale ?! (to french in my case).I read the documentations and the forum here but I didn't find the answer.Can you help me ?Thank...

HIwhen i call from the outside to an internal extension (IP phone), my call makes some delay (5 sec) before it rings on the extension..i m using a SIP Trunk line.thank you for your help.

Dear All,Is there possibility to stack or put few units of UC560 into a cluster?One of customers has network with 300 users and wants to use UC platforms for it.If it's possible to cluster these units, how many of them can be implemented in one netwo...

Hi Friends,Outbound calling works fine. When I receive an inbound call, the phone rings, but when I pick up the phone, the conversation does not get established.I have call from inside NAT extension number to Outside NAT extension ( Outbout call ) th...