is it possible to map the PRI trunks to a key so that the users can just press that key and dial an outbound number?
is it possible to map the PRI trunks to a key so that the users can just press that key and dial an outbound number?
does anyone know how to configure a key on an ip phone for a directed call pickup? i am looking for a one button operation that will do directed call pickup ext XXX.
Just replaced a Bizfone System and customer handles calls for 3 companys. When a call comes in they need to be able to identify which line it came in on so they say the correct greeting...any ideas.
I have a client with UC520 using all four fxo ports. having issues with conf calling.Internal user makes first call to an outside party.Hits conf and then dials another outside party.The problem is the two outside parties can barely hear each other....
My system is setup as PBX, so I dial 9 for access. When I receive a call however, the number recorded in the missed call directory is (604) xxx-xxxx.When I bring up this number on the IP phone, and press dial, the call fails because it's missing the ...
I have a replacement UC500 for a customer. I setup the new box from scratch. Most of the dn #'s matched up expect for a couple. I tried to backup the voicemail information from the old box and restored on the new box. The restored vm greetings o...
I am looking for a way to download an ISO image with the CUCM (Cisco unified Communications Manager) 6.1.3.2000-1 upgrade. Does anyone know where I can find that? We currently have ver. 6.1.2 running on our Publisher (Pub). The Subscriber (Sub) ha...
Sorry for the likely FAQ, can't seem to locate in the doc anywhere.I have a UC500 with analog line forwarding to AA. When AA hands off to an extension it seems to only ring twice, I would like to increase this timer system wide.I've hacked around in...
Hello,I'm having troubles with incoming calls. These calls are ringing on FXS ports, but I need this calls to connect with the IP PBX "Eolix" (FXO Port). I can call from any phone, the only trouble is that the incomings calls are not connecting with ...
***** This thread was promoted to the Discussion board by Marcos Hernandez ******I have done this, many different ways, many different times, wasted hours. It simply does not work:How can I generate a custom MoH file?Using Audacity version 1.2.6, yo...
http://uc500.com/uc500I connected a Cisco switch to the extension port and trunked. Created switch voice vlan 100 to match UC500.all works well, however topolgy view shows only switch, none of the phones behind it.Swith is 3500 something with POECDP...
hi,I want to create a trunk SIP with a SPA9000. How can I do it ?I tried to configure it with the setup wizard of the SPA9000 (by configuring Line 1 to ITSP) but i didn't work.tks
hi!this is my first time here and am new to the UC500 so please do your your best to answer any stupid questions i might have.Question 1 : I have 2 wireless SSID’s setup on the UC, I set them up using CCA but it seems I can only broadcast one. When I...
Hi all,the auto attendat aasimple.aef (system) has 3 prompts 1- dial by number, 2- dial by name, 0 for operatorhow to define the operator extension numberthanks
When i program my uc500 via the CCA 1.9(1) with an outgoing number for presentation it seems like it's not sending this one via the E1 port.The Bri ports are not used at this site. Is there anyone who has some experiance with this one?is there a CLI ...
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