12-17-2010 04:49 PM - edited 03-21-2019 03:25 AM
I was looking for a way to have a phone ring again or somehow notify the user that they still have someone on hold. I found that cisco has something for CallManager called "Hold Reversion" which seems to do this.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_2_3/ccmfeat/fsholdrv.html
Is this functionality available to the UC520? If so how is it enabled and configured? Using CCA I can't see it anywhere, or via the CCME web gui.
12-17-2010 05:14 PM
The timer is not available for park slots and it's not available for calls on hold in CCA. You can configure a park slot reversion timer in CLI but not hold reversion.
12-17-2010 05:46 PM
For 2.2.6 Marcus is spot on. But good news... Check CCA 3.0. Both are there.
If we are talking about recall, for hold and park?
Steve DiStefano
Technical Solutions Architect - Partner Sales, USA
Cisco Systems
7025 Kit Creek Road
Research Triangle Park
North Carolina, 27709
www.cisco.com/smb
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