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Cant get into my UC 560 router. All the ports are down.

Level 1
Level 1

Please I need help here. My router I have not used for a long time now. I have configured E1 on it and was waiting to finish up some other configurations from my pone systems. I am through and back to my router but cant get into the rouer through my CCA. The only port that is working now is the WAN port. Even the console port I cant access through. What is the problem and what must I do?

The PC/EXP port is not woking too. I cant remember doing anything to it. Please I need help urgently.

2 Replies 2

cindy toy
Level 7
Level 7

Hi Nelson,

I moved your post into the SBSC-UC500 area.

Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!

paolo bevilacqua
Hall of Fame
Hall of Fame

If the console port does not work, and you have verified that your serial adapter/PC/terminal software is working with another device, then the unit is faulty.

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