08-11-201106:47 AM - last edited on 03-25-201910:58 PM by ciscomoderator
Very cool that CCA 3.1 is now alowing customization of the phones backgrounds. The old method of modifying the XML file and TFTPing was a mess. When I try to uplaod the files though CCA however I get an error that 'the selected image format is not recognized, please select a png file" These PNG files are the files that have always been used in the past so I know they are good.
What size are they? Are they in either of the 3 different sizes and resolution??
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Yes it is exactly the right size 320x212. That siad there is much more to a png than just size. There is Bit Depth 8,16,24,32 and dpi. Somthing in our PNG's cisco does not like. CCA should specify what the correct png format is .