02-16-2012 07:52 AM - edited 03-21-2019 05:22 AM
I have just done a factory reset on this handset now it wont boot the red light is on at the top and the head set light flashes every couple of seconds?? someone please help!!
02-16-2012 09:22 AM
Paul,
What is this SPA525 connected to? UC5xx?
Unfortunately, this phone may be bricked.
02-16-2012 09:25 AM
Nothing at the moment as its not boot, but I was playing just a min ago kept pulling power and inserting whilst pressing random buttons and it booted, used it for a bit, went to move it back to the desk powered it on and its doing it again?? strange
02-16-2012 09:27 AM
Strange indeed. You could have a phone that has gone bad......
02-16-2012 09:29 AM
I dont under stand how it started working fine then stopped again, its like it cant boot
02-16-2012 09:31 AM
How are you powering the phone? AC adapter or PoE?
02-16-2012 09:35 AM
Tried both AC and POE
02-16-2012 09:39 AM
Very odd. I've never experienced anything like that on any of the SPA 5xx phones. So when it doesn't work, it just cycles to a blank screen? If you push the button under the VM button does it go anywhere?
02-16-2012 09:41 AM
When it booted it came up all working brilliantly, but now all it does is the red light is on at the top and the headset/speaker light keeps pulsing every couple of seconds
02-16-2012 09:46 AM
That sounds like it's trying to get a firmware update. Did you interrupt it the first time it did it? If so, you might have bricked that phone. I'd open a TAC case....
02-16-2012 09:48 AM
Out of warrenty no all I did was a factory reset and it started doing this, put the latest firmware on it when it was working and it was cool for a bit. Now its come up different all the line leds are read and so is the mic mute red and sat like that, lol this phone has demons in it i swear!
02-16-2012 09:52 AM
Ha! What kind of phone system is this connected to?
There is a recovery tool that you can use on these phones. If you downloaded the firmware zip package, you will find the recovery firmware. Try running that to see if you can recover it.
02-16-2012 09:54 AM
OK well now after taking the power out and putting it back in its working!!! so strange almost as if there is a something internal not working properly??
02-16-2012 09:55 AM
That's my best guess. Don't move it!
02-16-2012 11:11 AM
Give up had to reboot and the same again lol think it must be a capicitor or something inside
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide