configuration of SPA9000 + 942 phones

mateomateo1 · ‎09-19-2011

Hi, can anyone point me to the some literature about configuring spa9000 and 942 phones?

I basically have 2 questions I have to sort:

My setup is: spa9000 + 2 phones spa942.

1. I am having issues with configuring busy lamp on both phones, so if 1 phone is in use the other phone shows busy lamp and vice versa.

2. If I want to add another 2 phones (942), do I need any special licenses, or just the matter of plugging the phones into switch?

Can I use different phones, which ones would you recommend?

I would be very grateful for any response as I am still a novice in that field. Thanks

nseto · ‎09-30-2011

Not sure what you mean by busy lamp, but you can control whether a caller knows the phone is busy by toggling the dnd softkey.

Regarding item 2, you can up to 16 phones to the spa9000.

mateomateo1 · ‎10-07-2011

Thanks for reply,

I have another issue whenever running wizard it finds that soft on pbx and phones is old and trying to update it.

It has upgraded the pbx but i cannot upgrade the phones, it says 'upload was incomplete ' . Do you know what would be the issue?

If I have already 2 phones and want another 2 do I need any licenses for them?

nseto · ‎10-07-2011

It's hard to determine what's wrong with the upgrade, you can run debug log to see what is happening.

Link to do this is at

Regarding the license issue, no need for this. The spa9000 will accept up to 16 spa phones with the latest software release which is 6.1.5.

mateomateo1 · ‎10-10-2011

Hi thanks for answer:

here is a debug file

nseto · ‎10-10-2011

It's saying the download file is corrupted.

Try to download the phone software again from cisco.com.

mateomateo1 · ‎10-11-2011

I tried all of them versions.