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Configuring DTMF on soft keys or Line Keys - SPA5xx IP phone

Fullduplexuk
Beginner
Beginner

‎09-26-2010 08:29 PM - edited ‎03-21-2019 03:03 AM

Hello

I’ve just purchased over a 100 of the Cisco SPA504g IP phones for the office. I was under the impression that programmable soft keys would be able to perform a sequenced DTMF string while in a call like other IP Phone manufactures do. But I am now thinking I could have been wrong.

I really need this function as my IP PBX system listens to DTMF to perform functions such as call transfer, e.g. Dial (dtmf) *11

I’ve been trying to figure a way of doing this but it seems the SPA504g soft key buttons can only be configured for Speed dials and XML functions.

Does anyone know if it’s possible to get a soft key button to work as a DTMF tone while in a call?

Would really appreciate a solution.

Many thanks

Arif

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Fullduplexuk
Beginner
Beginner

‎09-27-2010 06:23 PM

Hi Cisco guys

Still trying to desperately find a solution or a workaround for this matter.Does anyone know if there is something I can do in XML to play DTMF tones whilein a call?