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Configuring user login on spa504g

Geester22
Level 1
Level 1

Hello, I am editing spa504 configuration files for adding a user level logins. We want to password protect the user level GUI. However, when doing so, the softkey functions on the phone are locked and require passwords to use. Is there a way to password protect the GUI without changing the softkey functionality?

There are three command strings for web access:

<Enable_Web_Admin_Access ua="na">Yes</Enable_Web_Admin_Access>
  <Admin_Passwd ua="na">xxxxx</Admin_Passwd>
  <User_Password ua="rw">yyyyy</User_Password>

Creating password xxxxx works to protect access for the advanced settings in the GUI.  Creating password yyyyy works to protect access for the basic settings. However, the undesired locking softkey effect takes place. Are there other settings that might help?

 

 

3 Replies 3

Dan Lukes
VIP Alumni
VIP Alumni

Is there a way to password protect the GUI without changing the softkey functionality?

As far as I know, it's not possible.

 

Hi Dan,

Thanks for your reply. Why isn't this seen as a problem? If the user level GUI isn't password protected, the phones are subject to malicious activity. If administrators add passwords, the level of complexity for users becomes a big negative. The best available option is to disable the GUI altogether, which becomes a big pain for customer support personnel when troubleshooting problems. Does this have visibility with Cisco engineers?