Custom background image for 7942 IP phones on CCM 6.1.2

[Rohith R.A]

All,

i am unable to create the custom background images for the Cisco 7942 IP phone, i am running a CCM version 6.1.2. I have uploaded the Image files and also the List.xml file, but when i click on custom images i dont see the image that i uploaded and it say "no selection available". And also after i uploaded the files i have restrated the TFTP services.Have attached the images and List.xml files.Please have a look @ them and let me know if i am missing something here.

Thanks,

Rohith

[Gordon Ross]

First off, as this is a CUCM question, you'd be better of over in the IP Telephoney forum (

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony )

The thing that jumps out at me is the case of the filename. CUCM Runs on Linux which is case sensitive. Try matching the case.

If that doesn't help, try looking at the phone logs or Wiresharking the phone.

GTG