05-12-2014 01:06 PM - edited 03-21-2019 08:14 AM
This is one that has me completely stumped. We have 5 sites total all running either uc520's or 540's. All sites can dial each other over the MPLS with NO issues. The issue is when site 1 calls site 5 and the call goes to voicemail after 4 rings there is no audio on the calling end. You can see it go to the voicemail DN 5502 but no audio. Now if you call Site 5 voicemail DN directly rather then an extension you here audio on the calling end. I have attached the configs for both sites.
I have attached the configs for Site 1 and site 5. Just an FYI. I have CLI'd the entire intersite dialing. Hopefully someone with more talent can see my mistake.
Solved! Go to Solution.
05-20-2014 12:35 PM
I have a feeling it is because the "voice service voip" settings don't match
Site 1:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
registrar server expires max 600 min 60
no update-callerid
Site 5:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 3600 min 3600
localhost dns:nnect-fca.atlo.cbeyond.net
outbound-proxy dns:proxy-fca.atlo.cbeyond.net
no update-callerid
sip-profiles 1000
The "no supplementary-service" commands and the "sip-profiles 1000" could cause problems between the two systems when transferring to CUE. CUE uses SIP, so those commands affect it's behavior as well as the Cbeyond SIP Trunk.
05-20-2014 12:35 PM
I have a feeling it is because the "voice service voip" settings don't match
Site 1:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
registrar server expires max 600 min 60
no update-callerid
Site 5:
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 3600 min 3600
localhost dns:nnect-fca.atlo.cbeyond.net
outbound-proxy dns:proxy-fca.atlo.cbeyond.net
no update-callerid
sip-profiles 1000
The "no supplementary-service" commands and the "sip-profiles 1000" could cause problems between the two systems when transferring to CUE. CUE uses SIP, so those commands affect it's behavior as well as the Cbeyond SIP Trunk.
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