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Display DNID or Hunt Group name

rupertepma
Level 1
Level 1

‎04-30-2013 02:28 PM - edited ‎03-21-2019 07:18 AM

Hi everyone,

Is there a way to display on screen which incoming number (or trunk) has been dialed (DNID) OR which hunt group the call is being routed by – so the user knows how to answer the call (sales, support OR Company A, Company B etc)

TIA,


Rupert

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Jack Germanos
Level 1
Level 1

‎05-01-2013 06:22 AM

Try using shared extensions

Sent from Cisco Technical Support iPhone App

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