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DND is being used, but it is not configured..

Jean Lofrano
Level 1
Level 1

Hi voice team!!!

My ip phone is registered on CME 7.1, but the Do not disturb is enable... and the device is not doing sound ringing... 

The ephone template does not have the DND button...

And, I did the "no dnd feature-ring" on the ephone, but I didn´t have the solution...

ephone-template  1

softkeys idle  Redial Gpickup Cfwdall

softkeys connected  Trnsfer Park Confrn

codec g729r8

type 7911

In summary the command bellow shows the ip phones with dnd enabled... It is my problem...

GW_SESCPONTAGROSSA#sh ephone dnd


ephone-1[0] Mac:2037.0617.7348 TCP socket:[3] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:10.104.0.98 33056 7911  keepalive 61 max_line 1 available_line 1 DnD HuntGroupLogout
button 1: dn 1  number 2831 CH1   IDLE         CH2   IDLE         huntGroupLogout
Preferred Codec: g729


ephone-11[10] Mac:2037.0617.7511 TCP socket:[2] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:10.104.0.93 38759 7911  keepalive 59 max_line 1 available_line 1 DnD HuntGroupLogout
button 1: dn 11 number 2841 CH1   IDLE         CH2   IDLE         huntGroupLogout
Preferred Codec: g729


ephone-19[18] Mac:E8BA.7007.1783 TCP socket:[6] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:10.104.0.95 30912 7911  keepalive 56 max_line 1 available_line 1 DnD
button 1: dn 19 number 2849 CH1   IDLE         CH2   IDLE
Preferred Codec: g729


ephone-22[21] Mac:88F0.7789.99C0 TCP socket:[9] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/12 max_streams=5
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9
IP:10.104.0.94 22346 7911  keepalive 54 max_line 1 available_line 1 DnD HuntGroupLogout
button 1: dn 22 number 2852 CH1   IDLE         CH2   IDLE         huntGroupLogout
Preferred Codec: g729

thanks.

1 Reply 1

Jean Lofrano
Level 1
Level 1

Hi,

I did the reload and DND is not active.

thanks all.