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Does CCA connect to UC540 via HTTP or HTTPS by default

graeme
Level 1
Level 1

          HI,

I have now got our system up and working properly, with SCC, and all the other good stuff working.

But My CCA suddenly stopped connecting to the Unit saying that the SSL handshake Failed.

I went through various options then changed the connection type to http in CCA and it worked.

So my question is is it meant to be https?

If it is how do I change it back?

If not is it better being https?

Cheers

Graeme

1 Reply 1

mcasimirc63
Level 4
Level 4

This might answer your question.  It's straight from the help guide in CCA.  "When all else fails, read the instructions" :-)

Connection Options

This window appears when you click Connection Options in the Create New  Customer Site window or the Modify Customer Site window.

  • When you create a customer site and discover devices using a starting IP  address, subnet, or range of IP addresses, CCA first uses HTTPS protocol  to connect. If connection via HTTPS fails, CCA retries the connection using  HTTP.
  • When you use the Hostname/IP Address option to connect to a single  device, CCA connects to the device using the protocol selected in the  Advanced Options tab. The default is HTTPS.
  • On subsequent connections to a customer site or standalone device, CCA  uses the same protocol that was used during device discovery.

You can modify the HTTP Port field only if you are creating a customer site. The  field must contain the number of the HTTP port that CCA will use to communicate  with devices in the community.

If you enter an HTTP port number other than 80, the default, add and configure the  port before you add any devices to the site. To change the port number afterward,  use the HTTP Port window.

The port number used for HTTPS connections cannot be changed; it must be 443.

You can select an access mode and a privilege level only if you are creating a  customer site. Your selection is used when discovering devices and connecting to  the site for the first time.

Click OK when you are finished with this window.