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Enhancements to CUE Live Record

John Platts
Level 4
Level 4

‎11-03-2009 02:05 PM - edited ‎03-21-2019 01:44 AM

Will there be enhancements to the CUE live record feature? We had customers that tried the CUE live record available in CUE 3.2 and CUE 7.0. They did not like the fact that live recorded messages get stored in their voicemail mailbox. They wanted live recorded calls to be stored separately from their personal voicemail or their general delivery mailbox.

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Marcos Hernandez
Level 8
Level 8

‎11-03-2009 02:13 PM

We have established partnerships with third party vendors to fill in the feature gaps that sometimes can be found with our native offerings. For call recording, such a partner is Telrex. You can find more information about their products on:

http://www.cisco.com/go/sbcsapps

Marcos

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