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FXO port off-hook state

edwincharles
Level 1
Level 1

‎03-09-2013 03:17 AM - edited ‎03-21-2019 07:05 AM

   Dears,

any one can help me on this issue

FXO  Lines lock-up when a call comes in and it is forwarded to another external number, we have two PSTN fxo lines being used up

debug as below

UC_iSupply#sh voice port summary

IN OUT

PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC

=============== == ============ ===== ==== ======== ======== ==

0/0/0 -- fxs-ls up dorm on-hook idle y

0/0/1 -- fxs-ls up dorm on-hook idle y

0/0/2 -- fxs-ls up dorm on-hook idle y

0/0/3 -- fxs-ls up dorm on-hook idle y

0/1/0 -- fxo-ls up dorm idle on-hook y

0/1/1 -- fxo-ls up dorm idle on-hook y

0/1/2 -- fxo-ls up dorm idle on-hook y

0/1/3 -- fxo-ls up dorm idle on-hook y

0/4/0 -- moh-imd up up idle seized y

50/0/9 1 efxs up up off-hook idle y

50/0/293 1 efxs up dorm on-hook idle y

50/0/293 2 efxs up dorm on-hook idle y

50/0/294 1 efxs up dorm on-hook idle y

50/0/294 2 efxs up dorm on-hook idle y

50/0/295 1 efxs up dorm on-hook idle y

50/0/295 2 efxs up dorm on-hook idle y

50/0/296 1 efxs up dorm on-hook idle y

50/0/296 2 efxs up dorm on-hook idle y

50/0/297 1 efxs up dorm on-hook idle y

50/0/297 2 efxs up dorm on-hook idle y

50/0/298 1 efxs up up on-hook idle y

50/0/299 1 efxs up dorm on-hook idle y

50/0/300 1 efxs up dorm on-hook idle y

PWR FAILOVER PORT PSTN FAILOVER PORT

================= ==================

UC_iSupply#debug vpm signal

Voice Port Module signaling debugging is enabled

UC_iSupply#

000173: Mar 6 07:00:47.872: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing

000174: Mar 6 07:00:47.872: htsp_timer - 125 msec

000175: Mar 6 07:00:48.000: htsp_process_event: [0/1/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer

000176: Mar 6 07:00:48.000: htsp_timer - 10000 msec

000177: Mar 6 07:00:48.000: htsp_timer3 - 5600 msec

000178: Mar 6 07:00:48.000: [0/1/0] htsp_start_caller_id_rx:BELLCORE

000179: Mar 6 07:00:48.000: htsp_start_caller_id_rx create dsp_stream_manager

000180: Mar 6 07:00:48.000: [0/1/0] htsp_dsm_create_success returns 1

000181: Mar 6 07:00:48.860: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]

000182: Mar 6 07:00:48.860: fxols_ringing_not

000183: Mar 6 07:00:48.860: htsp_timer_stop

000184: Mar 6 07:00:48.860: htsp_timer - 10000 msec

000185: Mar 6 07:00:52.776: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0000]

000186: Mar 6 07:00:53.600: htsp_process_event: [0/1/0, FXOLS_RINGING, E_HTSP_EVENT_TIMER3]fxols_snoop_clid_stop

000187: Mar 6 07:00:53.600: htsp_timer_stop3

000188: Mar 6 07:00:53.884: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]

000189: Mar 6 07:00:53.884: fxols_ringing_not

000190: Mar 6 07:00:53.884: htsp_timer_stop

000191: Mar 6 07:00:53.884: htsp_timer_stop3

000192: Mar 6 07:00:53.884: [0/1/0] htsp_stop_caller_id_rx. message length 0htsp_setup_ind

000193: Mar 6 07:00:53.884: [0/1/0] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data.

000194: Mar 6 07:00:53.884: [0/1/0] get_local_station_id calling num= calling name= calling time=03/06 10:00 orig called=

000195: Mar 6 07:00:53.888: [0/1/0] htsp_dsm_close_done

000196: Mar 6 07:00:53.888: htsp_process_event: [0/1/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]

000197: Mar 6 07:00:53.888: fxols_wait_setup_ack:

000198: Mar 6 07:00:53.888: [0/1/0] set signal state = 0xC timestamp = 0fxols_check_auto_call

000199: Mar 6 07:00:53.892: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc

000200: Mar 6 07:00:53.892: htsp_timer - 120000 msechtsp_alert_notify

000201: Mar 6 07:00:53.960: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert

000202: Mar 6 07:00:54.040: htsp_call_bridged invoked

000203: Mar 6 07:00:54.040: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect

000204: Mar 6 07:00:54.044: htsp_timer_stop

000205: Mar 6 07:00:54.044: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice

000206: Mar 6 07:00:58.352: htsp_digit_ready(0/1/0): digit = 1

000207: Mar 6 07:00:59.052: htsp_digit_ready(0/1/0): digit = 0

000208: Mar 6 07:00:59.732: htsp_digit_ready(0/1/0): digit = 3

000209: Mar 6 07:01:05.112: htsp_timer_stop3 htsp_setup_req

000210: Mar 6 07:01:05.116: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup

000211: Mar 6 07:01:05.116: [0/1/1] set signal state = 0xC timestamp = 0

000212: Mar 6 07:01:05.116: htsp_timer - 1300 msec

000213: Mar 6 07:01:06.416: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER]fxols_wait_dial_timer htsp_dial

000214: Mar 6 07:01:08.464: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_DONE, E_DSP_DIALING_DONE]fxols_wait_dial_done htsp_alert

000215: Mar 6 07:01:08.464: htsp_timer - 350 msec

000216: Mar 6 07:01:08.468: htsp_call_bridged invoked

000217: Mar 6 07:01:08.468: htsp_call_bridged invoked

000218: Mar 6 07:01:08.472: htsp_process_event: [0/1/1, FXOLS_WAIT_CUT_THRU, E_HTSP_VOICE_CUT_THROUGH]fxols_handle_cut_thru

000219: Mar 6 07:01:08.472: htsp_timer_stop

000220: Mar 6 07:01:08.472: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice

UC_iSupply#

UC_iSupply#

UC_iSupply#sh voice port summary

IN OUT

PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC

=============== == ============ ===== ==== ======== ======== ==

0/0/0 -- fxs-ls up dorm on-hook idle y

0/0/1 -- fxs-ls up dorm on-hook idle y

0/0/2 -- fxs-ls up dorm on-hook idle y

0/0/3 -- fxs-ls up dorm on-hook idle y

0/1/0 -- fxo-ls up up idle off-hook y

0/1/1 -- fxo-ls up up idle off-hook y

0/1/2 -- fxo-ls up dorm idle on-hook y

0/1/3 -- fxo-ls up dorm idle on-hook y

0/4/0 -- moh-imd up up idle seized y

50/0/9 1 efxs up up off-hook idle y

50/0/293 1 efxs up dorm on-hook idle y

50/0/293 2 efxs up dorm on-hook idle y

50/0/294 1 efxs up dorm on-hook idle y

50/0/294 2 efxs up dorm on-hook idle y

50/0/295 1 efxs up dorm on-hook idle y

50/0/295 2 efxs up dorm on-hook idle y

50/0/296 1 efxs up dorm on-hook idle y

50/0/296 2 efxs up dorm on-hook idle y

50/0/297 1 efxs up dorm on-hook idle y

50/0/297 2 efxs up dorm on-hook idle y

50/0/298 1 efxs up up on-hook idle y

50/0/299 1 efxs up dorm on-hook idle y

50/0/300 1 efxs up dorm on-hook idle y

PWR FAILOVER PORT PSTN FAILOVER PORT

================= ==================

Labels:
15356080-uc config v3.zip
0 Helpful
5 Replies 5

Alexander Maroukian
Level 7
Level 7

‎03-09-2013 08:29 AM

Hello Edwin,

Could you please tell where the UC is located (country) and which is the FXO carrier?

Best regards,

Alex

0 Helpful

edwincharles
Level 1
Level 1
In response to Alexander Maroukian

‎03-09-2013 09:10 PM

hello Alex,

Location : Saudi Arabia

Carrier : Saudi Telecom (STC)

0 Helpful

Alexander Maroukian
Level 7
Level 7
In response to edwincharles

‎03-09-2013 10:55 PM

Hello Edwin,

I saw you have entered some configuration under voice port 0/1/0 and 0/1/1. Did you shut and no shut the ports after entering these command if not please do so.

If this is not working most probably you have not setup the custom CP tone correctly - how did you find this frequency and the cadence? Do you have capture from the port?

Also please try to add the following under voice-card 0:

no local-bypass

HTH,

Alex

*Please rate helpful posts

0 Helpful

edwincharles
Level 1
Level 1
In response to Alexander Maroukian

‎03-09-2013 11:11 PM

Hello Alex,

I have done shut / no shut for the voice port after i changed config

custom cp tone i have captured using pcm.

we had problem before that when calling outside pstn the line was disconnecting , after i put the custom tone it was disconnecting.

but now the issue when i make call forward to outside pstn both fxo is in offhook state

0 Helpful

Alexander Maroukian
Level 7
Level 7
In response to edwincharles

‎03-10-2013 12:12 AM

Hello Edwin,

Please add the following under voice-card 0:

voice-card 0

     no local-bypass

HTH,

Alex

0 Helpful
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