03-09-2013 03:17 AM - edited 03-21-2019 07:05 AM
Dears,
any one can help me on this issue
FXO Lines lock-up when a call comes in and it is forwarded to another external number, we have two PSTN fxo lines being used up
debug as below
UC_iSupply#sh voice port summary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/0/0 -- fxs-ls up dorm on-hook idle y
0/0/1 -- fxs-ls up dorm on-hook idle y
0/0/2 -- fxs-ls up dorm on-hook idle y
0/0/3 -- fxs-ls up dorm on-hook idle y
0/1/0 -- fxo-ls up dorm idle on-hook y
0/1/1 -- fxo-ls up dorm idle on-hook y
0/1/2 -- fxo-ls up dorm idle on-hook y
0/1/3 -- fxo-ls up dorm idle on-hook y
0/4/0 -- moh-imd up up idle seized y
50/0/9 1 efxs up up off-hook idle y
50/0/293 1 efxs up dorm on-hook idle y
50/0/293 2 efxs up dorm on-hook idle y
50/0/294 1 efxs up dorm on-hook idle y
50/0/294 2 efxs up dorm on-hook idle y
50/0/295 1 efxs up dorm on-hook idle y
50/0/295 2 efxs up dorm on-hook idle y
50/0/296 1 efxs up dorm on-hook idle y
50/0/296 2 efxs up dorm on-hook idle y
50/0/297 1 efxs up dorm on-hook idle y
50/0/297 2 efxs up dorm on-hook idle y
50/0/298 1 efxs up up on-hook idle y
50/0/299 1 efxs up dorm on-hook idle y
50/0/300 1 efxs up dorm on-hook idle y
PWR FAILOVER PORT PSTN FAILOVER PORT
================= ==================
UC_iSupply#debug vpm signal
Voice Port Module signaling debugging is enabled
UC_iSupply#
000173: Mar 6 07:00:47.872: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000174: Mar 6 07:00:47.872: htsp_timer - 125 msec
000175: Mar 6 07:00:48.000: htsp_process_event: [0/1/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000176: Mar 6 07:00:48.000: htsp_timer - 10000 msec
000177: Mar 6 07:00:48.000: htsp_timer3 - 5600 msec
000178: Mar 6 07:00:48.000: [0/1/0] htsp_start_caller_id_rx:BELLCORE
000179: Mar 6 07:00:48.000: htsp_start_caller_id_rx create dsp_stream_manager
000180: Mar 6 07:00:48.000: [0/1/0] htsp_dsm_create_success returns 1
000181: Mar 6 07:00:48.860: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]
000182: Mar 6 07:00:48.860: fxols_ringing_not
000183: Mar 6 07:00:48.860: htsp_timer_stop
000184: Mar 6 07:00:48.860: htsp_timer - 10000 msec
000185: Mar 6 07:00:52.776: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0000]
000186: Mar 6 07:00:53.600: htsp_process_event: [0/1/0, FXOLS_RINGING, E_HTSP_EVENT_TIMER3]fxols_snoop_clid_stop
000187: Mar 6 07:00:53.600: htsp_timer_stop3
000188: Mar 6 07:00:53.884: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]
000189: Mar 6 07:00:53.884: fxols_ringing_not
000190: Mar 6 07:00:53.884: htsp_timer_stop
000191: Mar 6 07:00:53.884: htsp_timer_stop3
000192: Mar 6 07:00:53.884: [0/1/0] htsp_stop_caller_id_rx. message length 0htsp_setup_ind
000193: Mar 6 07:00:53.884: [0/1/0] get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:no data.
000194: Mar 6 07:00:53.884: [0/1/0] get_local_station_id calling num= calling name= calling time=03/06 10:00 orig called=
000195: Mar 6 07:00:53.888: [0/1/0] htsp_dsm_close_done
000196: Mar 6 07:00:53.888: htsp_process_event: [0/1/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000197: Mar 6 07:00:53.888: fxols_wait_setup_ack:
000198: Mar 6 07:00:53.888: [0/1/0] set signal state = 0xC timestamp = 0fxols_check_auto_call
000199: Mar 6 07:00:53.892: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc
000200: Mar 6 07:00:53.892: htsp_timer - 120000 msechtsp_alert_notify
000201: Mar 6 07:00:53.960: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
000202: Mar 6 07:00:54.040: htsp_call_bridged invoked
000203: Mar 6 07:00:54.040: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
000204: Mar 6 07:00:54.044: htsp_timer_stop
000205: Mar 6 07:00:54.044: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
000206: Mar 6 07:00:58.352: htsp_digit_ready(0/1/0): digit = 1
000207: Mar 6 07:00:59.052: htsp_digit_ready(0/1/0): digit = 0
000208: Mar 6 07:00:59.732: htsp_digit_ready(0/1/0): digit = 3
000209: Mar 6 07:01:05.112: htsp_timer_stop3 htsp_setup_req
000210: Mar 6 07:01:05.116: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup
000211: Mar 6 07:01:05.116: [0/1/1] set signal state = 0xC timestamp = 0
000212: Mar 6 07:01:05.116: htsp_timer - 1300 msec
000213: Mar 6 07:01:06.416: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER]fxols_wait_dial_timer htsp_dial
000214: Mar 6 07:01:08.464: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_DONE, E_DSP_DIALING_DONE]fxols_wait_dial_done htsp_alert
000215: Mar 6 07:01:08.464: htsp_timer - 350 msec
000216: Mar 6 07:01:08.468: htsp_call_bridged invoked
000217: Mar 6 07:01:08.468: htsp_call_bridged invoked
000218: Mar 6 07:01:08.472: htsp_process_event: [0/1/1, FXOLS_WAIT_CUT_THRU, E_HTSP_VOICE_CUT_THROUGH]fxols_handle_cut_thru
000219: Mar 6 07:01:08.472: htsp_timer_stop
000220: Mar 6 07:01:08.472: htsp_process_event: [0/1/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
UC_iSupply#
UC_iSupply#
UC_iSupply#sh voice port summary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/0/0 -- fxs-ls up dorm on-hook idle y
0/0/1 -- fxs-ls up dorm on-hook idle y
0/0/2 -- fxs-ls up dorm on-hook idle y
0/0/3 -- fxs-ls up dorm on-hook idle y
0/1/0 -- fxo-ls up up idle off-hook y
0/1/1 -- fxo-ls up up idle off-hook y
0/1/2 -- fxo-ls up dorm idle on-hook y
0/1/3 -- fxo-ls up dorm idle on-hook y
0/4/0 -- moh-imd up up idle seized y
50/0/9 1 efxs up up off-hook idle y
50/0/293 1 efxs up dorm on-hook idle y
50/0/293 2 efxs up dorm on-hook idle y
50/0/294 1 efxs up dorm on-hook idle y
50/0/294 2 efxs up dorm on-hook idle y
50/0/295 1 efxs up dorm on-hook idle y
50/0/295 2 efxs up dorm on-hook idle y
50/0/296 1 efxs up dorm on-hook idle y
50/0/296 2 efxs up dorm on-hook idle y
50/0/297 1 efxs up dorm on-hook idle y
50/0/297 2 efxs up dorm on-hook idle y
50/0/298 1 efxs up up on-hook idle y
50/0/299 1 efxs up dorm on-hook idle y
50/0/300 1 efxs up dorm on-hook idle y
PWR FAILOVER PORT PSTN FAILOVER PORT
================= ==================
03-09-2013 08:29 AM
Hello Edwin,
Could you please tell where the UC is located (country) and which is the FXO carrier?
Best regards,
Alex
03-09-2013 09:10 PM
hello Alex,
Location : Saudi Arabia
Carrier : Saudi Telecom (STC)
03-09-2013 10:55 PM
Hello Edwin,
I saw you have entered some configuration under voice port 0/1/0 and 0/1/1. Did you shut and no shut the ports after entering these command if not please do so.
If this is not working most probably you have not setup the custom CP tone correctly - how did you find this frequency and the cadence? Do you have capture from the port?
Also please try to add the following under voice-card 0:
no local-bypass
HTH,
Alex
*Please rate helpful posts
03-09-2013 11:11 PM
Hello Alex,
I have done shut / no shut for the voice port after i changed config
custom cp tone i have captured using pcm.
we had problem before that when calling outside pstn the line was disconnecting , after i put the custom tone it was disconnecting.
but now the issue when i make call forward to outside pstn both fxo is in offhook state
03-10-2013 12:12 AM
Hello Edwin,
Please add the following under voice-card 0:
voice-card 0
no local-bypass
HTH,
Alex
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