Hi Firestormnet,
1) Scalability - Does 104 seats mean someone with an extension in the office, that is fwd to a home extension counts as 1 or 2 seats, and what is max no. of seats it can scale to. I think there are 138 ip phone stations now, so do i need to have 138 licences?
If the home extension has its own extension it will count as two seats, however if it is sharing the same extension number as your office one it will only count as one. Although I am not sure you can do this via CCA now as we could do it in the old days using CLI, that one remains a little sketchy for me... But for now treat it as two extensions which means two seats or two licenses.
You can have up too 138 end points on the UC-560, you have to purchase Edelivery packs which come in 8 user packs to increase it from its 32 user point of entry or default amount, you would need to speak to your distie about this any if they apply any bulk order discounts.
2) Connectivity - for remote office, do we need another system in there, or can we use one of Cisco's slot in modules for their routers to run a branch office. Can it be UC500 connected to ISR on another site and have all features or only UC500 to UC500 connection?
Not such a straight forward yes/no answer sadly but yes you can have an ISR at one end talking back to a UC, there is more than one way of doing this;
- If the "B" end ISR has CME installed instead of just a standard IOS, you can then do this via dial-peer management and crafty call routing, and since it is an ISR you can cook that CLI as much as you want However the issue will be at the UC-560 end, unless you are UC-Express Certified you cannot do any CLI configuration, so you will need to use CCA to setup Multi-Site configuration, check the what it has setup in terms of Dial-Peers for the remote site, and use this configuration as a reference to know what to setup on the "B" end... It can be a little complicated and at times convoluted
- If the "B" end ISR does not have CME installed, then you will need to setup a VPN tunnel (IPSEC) back to the UC-560 and make sure that the tunnel can see all the UC-560's VLAN's/Subnets and can route to them I.E Data/Voice/CUE... You will also most likely need to manually configure the remote phones and ensure that their TFTP server address is pointing to the UC-560 so that way they will traverse down the VPN tunnel. Simple method of doing things, but has many inherent problems, too many to go through right now but needless to say it will work and is a crude methods of doing things but it will work.
3) Integration - How well does it integrate with Microsoft Lync Server 2010/Office Communications Server. This is key for us, even though effectively Lync is a direct competitor.
There is strong collaboration going on between MS and Cisco for tight integration between the two platforms, you may think they are strong competitors but in fact the two systems can very much compliment each other
This is not support yet in CCA and not sure when it will be, but if you can get CLI approval you can 100% make it work without any problems, you might even be able to do something within CCA not sure to be honest, but it 100% works with ISR's and in theory the CME On them is much the same as the ones in the UC's albeit slightly different feature sets.
You can get it to work, just be prepared to jump through some small hoops in terms of support
Hopefully I answered your questions
Cheers,
David.
Cheers,
David Trad.
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