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Getting a session timeout error when attempting to access phone services and help menu

lukekrouse
Level 1
Level 1

I just started to experience some timeout session errors when trying to access the URL services from my 7925s. I am also experiecing the error when I attempt to access the help menu.

Any ideas?

1 Reply 1

David Trad
VIP Alumni
VIP Alumni

Hi Luke,

Never seen this issue before, but are you dropping calls at all?

Is the WiFi reception pretty good when you are attempting to access those URL's?

Have you reset the phone to factory defaults and let it update again?

Is it a modern firmware that is running on it?

Just a couple of questions.thoughts to ponder over.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
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