05-19-2010 03:13 AM - last edited on 03-25-2019 10:50 PM by ciscomoderator
Hi,
I have an SPA504G firmware 7.4.4.
Here are relevant options:
I put 'dnd' and 'dir' either side of it to see what happened. The keys took place 3 and 4 so it is like it isnt seeing the button as being defined. I've tried giving it a specific position, as well as removing all other keys. Does anyone have any ideas? I'm a bit stumped... Admin guide barely mentions group pickup. If all else fails I suppose I can use a custom PSK but I'd rather not use them up on things that are supposedly already implemented.
Thanks in advance
05-19-2010 03:04 PM
Hi Steve,
The images in your post don't display for me. I'm betting that you're not using SPA9000 or Sylantro.
Please take a look at: https://www.myciscocommunity.com/message/48181#48181 which addresses the same issue.
Regards,
Patrick
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11-10-2010 06:40 AM
Hi,
1 SPA504g(SIP protocol in CME)
Call pickup group and Call pick up does not work.
If you try to do a call pickup or call pick up group the phone displays "gathering call info" and nothing happens.
Any quick setting that must be on or off somewhere for this to work ?
Thanks
03-31-2014 06:39 PM
Note that https://www.myciscocommunity.com/message/48181#48181 no longer exists.
Use https://communities.cisco.com/message/48181#48181 instead.
Link above become accessible to authorized users only. Thank you, Cisco ...
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