Hi All,
I have a blast group with pilot number 300 , there are two members ext. 600 and ext.601 in that blast group. I added these two extensions to Call pickup group and enable "Audio and Visual Alert". I also have a spare phone ext. 602.
when I dialed between extensions ext.600,601 and 602 , group pick up feature is woking and I can see "call available pickup " on the phone screen and hear the audio alert. But when I dial the hunt group pilot number 300 from spare phone ext.602 , both ext.600 and ext. 601 are ringing but I can't see call pickup indicators on the screen. I also tried "Opickup' on the phone but got "no call available for pickup" message on the screen.
Any ideas why and how to fix this issue?
