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handset replacement for spa 502g

roberto.lumbreras
Level 1
Level 1

‎02-14-2013 08:25 AM - edited ‎03-21-2019 06:58 AM

Hi,

I've a Cisco SPA 502G IP Phone and the handset is broken.

I'm unable to find the part/number of the handset for this phone in the manual, web, etc

But I've found a handset with part/number "cp-handset=" with description "handset replacement for Cisco 7900 series IP phones".

Is CP-HANDSET= compatible with SPA 502G? If not, could you please tell me the correct part/number?

Regards,

Roberto

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rbordner
Cisco Employee
Cisco Employee

‎02-14-2013 09:30 AM

There is a replacement handset sku for SPA500 series phones.

SPA500-HANDSET=

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roberto.lumbreras
Level 1
Level 1
In response to rbordner

‎02-15-2013 07:34 AM

Thanks for the sku... but I'm unable to find it, nobody sells it.

How different are SPA500-HANDSET= and CP-HANDSET+ ?

Regards,

Roberto

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