01-16-2012 05:32 AM - edited 03-21-2019 05:11 AM
I have 2 phones that are both doing the same thing.
after resetting them the are stuck in a continuous reboot and sitting at the cisco screen with a target symbol at the bottom left.
Any ideas what i should try?
the loads are in my UC520 system, and we have other 7970's & 7975's working fine.
here are the loads in my UC;
25 0 Dec 17 2011 15:31:46 phones/7970_7971
26 2933341 Dec 17 2011 15:34:38 phones/7970_7971/apps70.8-5-4TH1-6.sbn
27 500233 Dec 17 2011 15:34:42 phones/7970_7971/cnu70.8-5-4TH1-6.sbn
28 2105286 Dec 17 2011 15:34:58 phones/7970_7971/cvm70sccp.8-5-4TH1-6.sbn
29 539513 Dec 17 2011 15:35:04 phones/7970_7971/dsp70.8-5-4TH1-6.sbn
30 1828427 Dec 17 2011 15:35:16 phones/7970_7971/jar70sccp.8-5-4TH1-6.sbn
31 650 Dec 17 2011 15:35:18 phones/7970_7971/SCCP70.8-5-4S.loads
32 654 Dec 17 2011 15:35:18 phones/7970_7971/term70.default.loads
33 654 Dec 17 2011 15:35:18 phones/7970_7971/term71.default.loads
34 0 Dec 17 2011 15:31:46 phones/7975
35 2936005 Dec 17 2011 15:35:38 phones/7975/apps75.8-5-4TH1-6.sbn
36 525004 Dec 17 2011 15:35:42 phones/7975/cnu75.8-5-4TH1-6.sbn
37 2103364 Dec 17 2011 15:35:58 phones/7975/cvm75sccp.8-5-4TH1-6.sbn
38 342219 Dec 17 2011 15:36:02 phones/7975/dsp75.8-5-4TH1-6.sbn
39 1887312 Dec 17 2011 15:36:16 phones/7975/jar75sccp.8-5-4TH1-6.sbn
40 650 Dec 17 2011 15:36:18 phones/7975/SCCP75.8-5-4S.loads
41 654 Dec 17 2011 15:36:20 phones/7975/term75.default.loads
25 0 Dec 17 2011 15:31:46 phones/7970_7971
26 2933341 Dec 17 2011 15:34:38 phones/7970_7971/apps70.8-5-4TH1-6.sbn
27 500233 Dec 17 2011 15:34:42 phones/7970_7971/cnu70.8-5-4TH1-6.sbn
28 2105286 Dec 17 2011 15:34:58 phones/7970_7971/cvm70sccp.8-5-4TH1-6.sbn
29 539513 Dec 17 2011 15:35:04 phones/7970_7971/dsp70.8-5-4TH1-6.sbn
30 1828427 Dec 17 2011 15:35:16 phones/7970_7971/jar70sccp.8-5-4TH1-6.sbn
31 650 Dec 17 2011 15:35:18 phones/7970_7971/SCCP70.8-5-4S.loads
32 654 Dec 17 2011 15:35:18 phones/7970_7971/term70.default.loads
33 654 Dec 17 2011 15:35:18 phones/7970_7971/term71.default.loads
34 0 Dec 17 2011 15:31:46 phones/7975
35 2936005 Dec 17 2011 15:35:38 phones/7975/apps75.8-5-4TH1-6.sbn
36 525004 Dec 17 2011 15:35:42 phones/7975/cnu75.8-5-4TH1-6.sbn
37 2103364 Dec 17 2011 15:35:58 phones/7975/cvm75sccp.8-5-4TH1-6.sbn
38 342219 Dec 17 2011 15:36:02 phones/7975/dsp75.8-5-4TH1-6.sbn
39 1887312 Dec 17 2011 15:36:16 phones/7975/jar75sccp.8-5-4TH1-6.sbn
40 650 Dec 17 2011 15:36:18 phones/7975/SCCP75.8-5-4S.loads
41 654 Dec 17 2011 15:36:20 phones/7975/term75.default.loads
my UC520 ver is as follows;
Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(2)T4, RELEASE SOFTWARE (fc1)
Also attached is a copy of the UC520's configuration.
Thanks for any help in advance.
01-16-2012 09:00 AM
I would make sure you have the following things out of the way.
http://www.youtube.com/watch?v=-18PvQ216e8
If you configured your 520 with CCA, you wont necessarily need to worry about steps 4,5, 8, 9