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Options for Night Mode Forwarding

jpjetlinx
Level 1
Level 1

I have a UC320 set up at a remote location.  When we set night mode, all incoming calls are forwarded to one of two staff cell phones.  They run on a revolving schedule and sometimes it is subject to change. Currently I connect remotely and make the change to the night mode forwarding number.   I don't want to give the remote staff access to Configuration Utility for fear that they will make an inadvertant change.  Is there a creative way we can accomplish this task via a button on the phone or some other method? 

1 Accepted Solution

Accepted Solutions

asparrowhawk
Level 1
Level 1

Hi Jeremy,

Does the Night Service respect Call Forward All on a SPA phone?

If so, you could direct Night Service to a phone and have the remote staff set CFA to the correct cell phone.

Andy

View solution in original post

2 Replies 2

janickle
Level 1
Level 1

Hi Jeremy,

I put some thought into this and could not think of a way to work around this.  Looks like you will need to do this change manually.

Thank you,

Jason Nickle

asparrowhawk
Level 1
Level 1

Hi Jeremy,

Does the Night Service respect Call Forward All on a SPA phone?

If so, you could direct Night Service to a phone and have the remote staff set CFA to the correct cell phone.

Andy