Outgoing Dialplan - can't change access code?

[jlesa2457]

Hi ALL,

I can't change the access code for template outgoing dialplan AU with SIP priority.

any ideas? anyone tried to change this.

Ta

[Yasien Adams]

Hi Joseph,

When in CCA, and you load the outgoing template, what actually happens when you try to change the access code?

[jlesa2457]

It highlights the access code field RED in the outgoing dial plan, when I tried changing this to new access code in all fields hit apply nothing stays RED.

Sent from Cisco Technical Support iPad App

[Yasien Adams]

OK, what is the access code you are trying to use?

Or what is it currently?