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Phone firmware version once you have set to upgrade

ionicpolarity
Level 1
Level 1

Is there a way from the phone itself to check firmware version once you have done a factory reset (#123456789*0#)?

We have purchased these used and they were locked ICL/ITL, I reset them using said method and now they are stuck in upgrade because the version of firmware on cucm is different. I have tried 8.3.3 and still nothing.

2 Replies 2

Dan Lukes
VIP Alumni
VIP Alumni

What phone you are speaking of ? Is such unknown phone configured for SIP or SCCP ? You mentioned CUCM of unknown version running on unknown hardware ...

 

So sorry, no prophets here - no way to help you ...

 

No prophets is right

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