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Poor Outgoing Voice Quality

arcticsands
Beginner
Beginner

For three instances (that I know of) the outgoing voice quality was very choppy (digitized sounding).  The incoming voice however was fine.

Topology: RV router - UC320w - SG300 switch - SPA502 phones

I've gone through all the literature and forum searches, so far not much head way.

Anyone have any thoughts?

Thanks in advance

      

I screwed up an accidently hit the "Correct Answer" button.  The old hand-eye-brain coordination thingy.

My concern has not been answered yet.

Cheers,

Message was edited by: Michael Keevill

1 Accepted Solution

Accepted Solutions

wenyang
Enthusiast
Enthusiast

Hi Michael,

Please set the estimated uplink bandwidth to a rate that is equal to or less than the upstream bandwidth specified by your service provider. You may want to choose  a setting that is one level below your provider's advertised limit.

If it doesn't help, please contact small business support team to open a case. They will take a close look at it.

Best regards,

Wendy

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