Restore Backed Up Config to UC540

[freshmangobvi]

Hi all,

Firstly, let me apologize for my ignoreance in all matters Cisco - I'm slowly learning!

For some reason recently when I reconfigured our UC540 via the CCA (created a additional VLAN with DHCP, disabled DHCP on the DATA VLAN), I am now no longer able to access it at all.  I've tried plugging my laptop in to each of the ports to pick an IP address but I get nothing.  I have a laptop hooked up to the console port and was able to login via putty but don't really know what I'm doing!

I recently had someone work on it for me and they saved a backup of the configuration when they were done (to somewhere within the UC540).

Would someone be willing to tell me the steps I need to restore that backup via the CLI?  I found this but it doesn't actually tell you the commands to use:

http://uc500.com/en/how-backup-upgrade-and-restore-uc500-cue-clistepbystep?destination=node%2F837

Many thanks!

Bob

[Darren DeCroock]

Hello Bob,

Most likely, they saved the backup to flash.  You can look to see if the file is there by doing the following:

UC540# sh flash

Then looking for the backup file.  The name depends on what they called it. You would then have to copy that file to the startup config:

UC540# copy flash:backup.bak startup   (backup.bak would be the name they saved it as.)

UC540# reload

If they backed up using CCA, it will be on the computer they used for CCA, not in flash.  And restoring is not the same.

I would really suggest that you call support to help so that you don't end up loosing things.  Support - 1-866-606-1866.

Thank you,

Darren