Restore Backed Up Config to UC540

[freshmangobvi]

Hi all,

Firstly, let me apologize for my ignoreance in all matters Cisco - I'm slowly learning!

For some reason recently when I reconfigured our UC540 via the CCA (created a additional VLAN with DHCP, disabled DHCP on the DATA VLAN), I am now no longer able to access it at all.  I've tried plugging my laptop in to each of the ports to pick an IP address but I get nothing.  I have a laptop hooked up to the console port and was able to login via putty but don't really know what I'm doing!

I recently had someone work on it for me and they saved a backup of the configuration when they were done (to somewhere within the UC540).

Would someone be willing to tell me the steps I need to restore that backup via the CLI?  I found this but it doesn't actually tell you the commands to use:

http://uc500.com/en/how-backup-upgrade-and-restore-uc500-cue-clistepbystep?destination=node%2F837

Many thanks!

Bob

[Darren DeCroock]

Hello Bob,

Most likely, they saved the backup to flash.  You can look to see if the file is there by doing the following:

UC540# sh flash

Then looking for the backup file.  The name depends on what they called it. You would then have to copy that file to the startup config:

UC540# copy flash:backup.bak startup   (backup.bak would be the name they saved it as.)

UC540# reload

If they backed up using CCA, it will be on the computer they used for CCA, not in flash.  And restoring is not the same.

I would really suggest that you call support to help so that you don't end up loosing things.  Support - 1-866-606-1866.

Thank you,

Darren

[freshmangobvi]

Hi Darren,

MANY thanks for the super quick response!  I have located the file (the only one updated on the day we did the work), called 'fresh1.cfg' but when I attempt to restore it using the command above, I get a message saying:

Destination filename [startup-config]?

I would definately call support if it was free but I'm afraid we're a tiny company and simply can't afford it right now so I'm teaching myself Cisco (we're on a small Caribbean island so no courses either!).

Thanks again for your help, much appreciated!

Bob

[Darren DeCroock]

Hello Bob,

It is asking to confirm that you want to copy that file to the [startup-config].  You can just hit enter there.

Just to be safe, I would suggest using the following command before proceeding since I am not positive the file you are copying is the correct one.

UC540# copy run flash:backup.cfg

Hit enter on the destination question.

Once that has saved, then run the commands from the earlier post.

Thank you,

Darren